Test Bank for Systems Analysis and Design 11th Edition by Tilley

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  • ISBN-10 ‏ : ‎ 1305494601
  • ISBN-13 ‏ : ‎ 978-1305494602
  • Author:  Scott Tilley

Discover a practical, streamlined, updated approach to information systems development that covers both traditional and emerging technologies and approaches to systems analysis and design. SYSTEMS ANALYSIS AND DESIGN, 11E offers a well-organized, streamlined approach. Chapter objectives are keyed directly to chapter headings, making content easy to comprehend and convenient to study. Numerous real-world examples and screenshots ensure content is current and relevant. In addition, key terms at the end of the chapter now include definitions so you don’t have to flip back and forth to a glossary. Exercises throughout this edition emphasize critical thinking and IT skills in a dynamic, business-related environment. This new edition offers everything you need to prepare for success in today’s intensely competitive and rapidly changing business world.

 

Table of Content:

  1. Phase 1: Systems Planning
  2. Ch 1: Introduction to Systems Analysis and Design
  3. Learning Objectives
  4. 1.1: Introduction
  5. 1.2: What is Information Technology?
  6. 1.3: Information System Components
  7. 1.4: Business Today
  8. 1.5: Modeling Business Operations
  9. 1.6: Business Information Systems
  10. 1.7: What Information Do Users Need?
  11. 1.8: Systems Development Tools
  12. 1.9: Systems Development Methods
  13. 1.10: The Information Technology Department
  14. 1.11: The Systems Analyst
  15. 1.12: Trends in Information Technology
  16. 1.13: Chapter Summary
  17. Key Terms
  18. Chapter Exercises
  19. Ch 2: Analyzing the Business Case
  20. Learning Objectives
  21. 2.1: Introduction
  22. 2.2: A Framework for IT Systems Development
  23. 2.3: What is a Business Case?
  24. 2.4: Information Systems Projects
  25. 2.5: Evaluation of Systems Requirements
  26. 2.6: Overview of Feasibility
  27. 2.7: Evaluating Feasibility
  28. 2.8: Setting Priorities
  29. 2.9: Preliminary Investigation Overview
  30. 2.10: Chapter Summary
  31. Key Terms
  32. Chapter Exercises
  33. Ch 3: Managing Systems Projects
  34. Learning Objectives
  35. 3.1: Introduction
  36. 3.2: Overview of Project Management
  37. 3.3: Creating a Work Breakdown Structure
  38. 3.4: Identifying Task Patterns
  39. 3.5: Calculating the Critical Path
  40. 3.6: Project Monitoring and Control
  41. 3.7: Reporting
  42. 3.8: Project Management Examples
  43. 3.9: Project Management Software
  44. 3.10: Risk Management
  45. 3.11: Managing for Success
  46. 3.12: The Bottom Line
  47. 3.13: Chapter Summary
  48. Key Terms
  49. Chapter Exercises
  50. Phase 2: Systems Analysis
  51. Ch 4: Requirements Modeling
  52. Learning Objectives
  53. 4.1: Introduction
  54. 4.2: Systems Analysis Phase Overview
  55. 4.3: Joint Application Development
  56. 4.4: Rapid Application Development
  57. 4.5: Agile Methods
  58. 4.6: Modeling Tools and Techniques
  59. 4.7: System Requirements Checklist
  60. 4.8: Future Growth, Costs, and Benefits
  61. 4.9: Fact-Finding
  62. 4.10: Interviews
  63. 4.11: Other Fact-Finding Techniques
  64. 4.12: Documentation
  65. 4.13: Information Management Software
  66. 4.14: Preview of Logical Modeling
  67. 4.15: Chapter Summary
  68. Key Terms
  69. Chapter Exercises
  70. Ch 5: Data and Process Modeling
  71. Learning Objectives
  72. 5.1: Introduction
  73. 5.2: Overview of Data and Process Modeling Tools
  74. 5.3: Data Flow Diagrams
  75. 5.4: Creating a Set of DFDs
  76. 5.5: Guidelines for Drawing DFDs
  77. 5.6: Data Dictionary
  78. 5.7: Process Description Tools
  79. 5.8: Logical versus Physical Models
  80. 5.9: Chapter Summary
  81. Key Terms
  82. Chapter Exercises
  83. Ch 6: Object Modeling
  84. Learning Objectives
  85. 6.1: Introduction
  86. 6.2: Overview of Object-Oriented Analysis
  87. 6.3: Relationships among Objects and Classes
  88. 6.4: Object Modeling with the Unified Modeling Language
  89. 6.5: Organizing the Object Model
  90. 6.6: Chapter Summary
  91. Key Terms
  92. Chapter Exercises
  93. Ch 7: Development Strategies
  94. Learning Objectives
  95. 7.1: Introduction
  96. 7.2: Development Strategies Overview
  97. 7.3: The Impact of the Internet
  98. 7.4: Outsourcing
  99. 7.5: In-House Software Development Options
  100. 7.6: The Systems Analyst’s Role
  101. 7.7: Analyzing Cost and Benefits
  102. 7.8: The Software Acquisition Process
  103. 7.9: Completion of Systems Analysis Tasks
  104. 7.10: Transition to Systems Design
  105. 7.11: Chapter Summary
  106. Key Terms
  107. Chapter Exercises
  108. Phase 3: Systems Design
  109. Ch 8: User Interface Design
  110. Learning Objectives
  111. 8.1: Introduction
  112. 8.2: Systems Design Phase Overview
  113. 8.3: Chapter Overview
  114. 8.4: What is a User Interface?
  115. 8.5: Seven Habits of Successful Interface Designers
  116. 8.6: Guidelines for User Interface Design
  117. 8.7: Source Document and Form Design
  118. 8.8: Printed Output
  119. 8.9: Technology Issues
  120. 8.10: Security and Control Issues
  121. 8.11: Where Do We Go from Here?
  122. 8.12: Chapter Summary
  123. Key Terms
  124. Chapter Exercises
  125. Ch 9: Data Design
  126. Learning Objectives
  127. 9.1: Introduction
  128. 9.2: Data Design Concepts
  129. 9.3: DBMS Components
  130. 9.4: Web-Based Design
  131. 9.5: Data Design Terms
  132. 9.6: Entity-Relationship Diagrams
  133. 9.7: Data Normalization
  134. 9.8: Two Real-World Examples
  135. 9.9: Using Codes
  136. 9.10: Data Storage and Access
  137. 9.11: Data Control
  138. 9.12: Chapter Summary
  139. Key Terms
  140. Chapter Exercises
  141. Ch 10: System Architecture
  142. Learning Objectives
  143. 10.1: Introduction
  144. 10.2: Architecture Checklist
  145. 10.3: System Architecture: Then and Now
  146. 10.4: Client/Server Designs
  147. 10.5: The Impact of the Internet
  148. 10.6: Ecommerce Architecture
  149. 10.7: Processing Methods
  150. 10.8: Network Models
  151. 10.9: Wireless Networks
  152. 10.10: Systems Design Completion
  153. 10.11: Chapter Summary
  154. Key Terms
  155. Chapter Exercises
  156. Phase 4: Systems Implementation
  157. Ch 11: Managing Systems Implementation
  158. Learning Objectives
  159. 11.1: Introduction
  160. 11.2: Software Quality Assurance
  161. 11.3: Overview of Application Development
  162. 11.4: Structured Application Development
  163. 11.5: Object-Oriented Application Development
  164. 11.6: Agile Application Development
  165. 11.7: Coding
  166. 11.8: Testing the System
  167. 11.9: Documentation
  168. 11.10: Management Approval
  169. 11.11: System Installation and Evaluation
  170. 11.12: Operational and Test Environments
  171. 11.13: Training
  172. 11.14: Data Conversion
  173. 11.15: System Changeover
  174. 11.16: Post-Implementation Tasks
  175. 11.17: Chapter Summary
  176. Key Terms
  177. Chapter Exercises
  178. Phase 5: Systems Support and Security
  179. Ch 12: Managing Systems Support and Security
  180. Learning Objectives
  181. 12.1: Introduction
  182. 12.2: User Support
  183. 12.3: Maintenance Tasks
  184. 12.4: Maintenance Management
  185. 12.5: System Performance Management
  186. 12.6: System Security Overview
  187. 12.7: Security Levels
  188. 12.8: Backup and Recovery
  189. 12.9: System Obsolescence
  190. 12.10: Future Challenges and Opportunities
  191. 12.11: Chapter Summary
  192. Key Terms
  193. Chapter Exercises
  194. The Systems Analyst’s Toolkit
  195. Part A: Communication Tools
  196. Learning Objectives
  197. A.1: Introduction
  198. A.2: Successful Communication Strategies
  199. A.3: Written Communications
  200. A.4: Oral Communications
  201. A.5: Managing Your Communication Skills
  202. A.6: Toolkit Summary
  203. Key Terms
  204. Toolkit Exercises
  205. Part B: CASE Tools
  206. Learning Objectives
  207. B.1: Introduction
  208. B.2: Overview of CASE Tools
  209. B.3: CASE Terms and Concepts
  210. B.4: Development Environments
  211. B.5: CASE Tool Trends
  212. B.6: Toolkit Summary
  213. Key Terms
  214. Toolkit Exercises
  215. Part C: Financial Analysis Tools
  216. Learning Objectives
  217. C.1: Introduction
  218. C.2: Describing Costs and Benefits
  219. C.3: Cost-Benefit Analysis
  220. C.4: Toolkit Summary
  221. Key Terms
  222. Toolkit Exercises
  223. Part D: Internet Resource Tools
  224. Learning Objectives
  225. D.1: Introduction
  226. D.2: Planning an Internet Research Strategy
  227. D.3: Search Basics
  228. D.4: Search Engines
  229. D.5: Subject Directories
  230. D.6: The Invisible Web
  231. D.7: Internet Communication Channels
  232. D.8: Information Technology Community Resources
  233. D.9: Toolkit Summary
  234. Key Terms
  235. Toolkit Exercises
  236. Glossary
  237. Index