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Test Bank for Managing Human Resources, 6th Canadian Edition: Belcourt

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  • ISBN-10 ‏ : ‎ 0176501789
  • ISBN-13 ‏ : ‎ 978-0176501785
  • Author: Monica Belcourt; George Bohlander; Scott A. Snell

Managing Human Resources is the cornerstone of the Belcourt franchise, with a stellar reputation for accuracy and authority. Comprehensiveness, readability and coverage of HR Strategy continue to be the hallmarks of this text. This sixth Canadian edition will place your students at the forefront of understanding how organizations can gain sustainable competitive advantage through human resources. Whether the reader becomes a manager, a supervisor, an HR specialist, or is employed in other areas of the organization, Managing Human Resources provides a functional and practical understanding of HR programs to enable readers to see how HR affects all employees, the organization, the community, and the larger society.

Table of contents

  1. PART 1: HRM TODAY
  2. 1 Exploring Why HRM Matters to All Employees
  3. HRM Close-up
  4. Introduction
  5. What Is Human Resources Management?
  6. What Are the HRM Processes and Practices?
  7. Why Study Human Resources Management?
  8. The Partnership of Line Managers and HR Professionals
  9. Current Business Topics and the Impact on People in Organizations
  10. Business Strategy and HRM Strategy
  11. Summary
  12. Need to Know
  13. Need to Understand
  14. Key Terms
  15. Review Questions
  16. Critical Thinking Questions
  17. Developing Your Skills
  18. CASE STUDY 1 Tim Hortons and Burgers—What’s Going to Happen to a Canadian Icon?
  19. CASE STUDY 2 Controversy in the Oil Sands
  20. Notes and References
  21. 2 Operating Within the Legal Framework
  22. HRM Close-up
  23. Introduction
  24. The Legal Background of HRM
  25. Human Rights Legislation
  26. Employment Standards Legislation
  27. Labour Relations Legislation
  28. Health and Safety Legislation and Workers’ Compensation
  29. Employment and Pay Equity
  30. Diversity
  31. Organizational Ethics
  32. Summary
  33. Need to Know
  34. Need to Understand
  35. Key Terms
  36. Review Questions
  37. Critical Thinking Questions
  38. Developing Your Skills
  39. CASE STUDY 1 Accommodation Using Google?
  40. CASE STUDY 2 Is Genetic Testing for Work Purposes Ethical?
  41. Appendix
  42. Notes and References
  43. 3 Creating a Culture of Well-Being
  44. HRM Close-up
  45. Introduction
  46. Organizational Culture and Its Importance
  47. Employee Engagement
  48. Creating a Healthy and Safe Work Environment
  49. Building a Culture of Well-Being
  50. Summary
  51. Need to Know
  52. Need to Understand
  53. Key Terms
  54. Review Questions
  55. Critical Thinking Questions
  56. Developing Your Skills
  57. CASE STUDY 1 Culture and Healthy Organizations
  58. CASE STUDY 2 Safety Concerns at the Grand Hotel
  59. Notes and References
  60. PART 2: ATTRACTING AND SELECTING PEOPLE FOR THE ORGANIZATION
  61. 4 Defining, Analyzing, and Designing the Work
  62. HRM Close-up
  63. Introduction
  64. Defining Work
  65. The Manager’s and the Employee’s Role in Defining Work
  66. Uses of Information from Job Analysis
  67. Designing the Job
  68. Summary
  69. Need to Know
  70. Need to Understand
  71. Key Terms
  72. Review Questions
  73. Critical Thinking Questions
  74. Developing Your Skills
  75. CASE STUDY 1 But My Job Has Changed
  76. CASE STUDY 2 What Should a New Manager Do?
  77. Notes and References
  78. 5 Planning for, Recruiting, and Selecting the Workforce
  79. HRM Close-up
  80. Introduction
  81. Human Resource Planning
  82. Recruitment
  83. Selection
  84. Summary
  85. Need to Know
  86. Need to Understand
  87. Key Terms
  88. Review Questions
  89. Critical Thinking Questions
  90. Developing Your Skills
  91. CASE STUDY 1 Why Aren’t They Interested?
  92. CASE STUDY 2 It Isn’t Rocket Science!
  93. Notes and References
  94. PART 3: DEVELOPING PEOPLE IN THE ORGANIZATION
  95. 6 Orienting, Training, and Developing Employees
  96. HRM Close-up
  97. Introduction
  98. Orientation
  99. Training and Development: A Systems Approach
  100. The Training Landscape
  101. Career Development—Individual and Organizational Needs
  102. Summary
  103. Need to Know
  104. Need to Understand
  105. Key Terms
  106. Review Questions
  107. Critical Thinking Questions
  108. Developing Your Skills
  109. CASE STUDY 1 Welcome to the Jungle
  110. CASE STUDY 2 Learning 2.0 at East Coast Tech Inc.
  111. Notes and References
  112. 7 Managing Employee Performance
  113. HRM Close-up
  114. Introduction
  115. A Performance Management System
  116. Management Practices
  117. Steps in an Effective Performance Management System
  118. Performance Reviews
  119. Performance Review Methods
  120. Performance Review Interviews
  121. Summary
  122. Need to Know
  123. Need to Understand
  124. Key Terms
  125. Review Questions
  126. Critical Thinking Questions
  127. Developing Your Skills
  128. CASE STUDY 1 Results Count!
  129. CASE STUDY 2 Will a New Performance System Work?
  130. Notes and References
  131. 8 Rewarding and Recognizing Employees
  132. HRM Close-up
  133. Introduction
  134. Rewards as Part of Company Strategy
  135. Determining Compensation
  136. The Compensation Structure
  137. Incentive Plans
  138. Employee Benefits
  139. Benefits Required by Law
  140. Voluntary Employee Benefits
  141. Summary
  142. Need to Know
  143. Need to Understand
  144. Key Terms
  145. Review Questions
  146. Critical Thinking Questions
  147. Developing Your Skills
  148. Exercise
  149. CASE STUDY 1 But Do Legislated Wage Rates Work?
  150. CASE STUDY 2 What Are the Right Ingredients for a Recognition and Rewards Program?
  151. Notes and References
  152. PART 4: RELATING TO EMPLOYEES WITHIN DIVERSE ENVIRONMENTS
  153. 9 Dealing with Management Rights, Employee Rights, and Discipline
  154. HRM Close-up
  155. Introduction
  156. Management Rights and Responsibilities
  157. Employee Rights
  158. Disciplinary Policies and Procedures
  159. Appealing Disciplinary Actions
  160. Summary
  161. Need to Know
  162. Need to Understand
  163. Key Terms
  164. Review Questions
  165. Critical Thinking Questions
  166. Developing Your Skills
  167. CASE STUDY 1 What About My Privacy?
  168. CASE STUDY 2 Can’t the Absence Be Ignored?
  169. Notes and References
  170. 10 Understanding Labour Relations and Collective Bargaining
  171. HRM Close-up
  172. Introduction
  173. The Laws Governing Labour Relations
  174. Why Employees Unionize
  175. How Employees Organize
  176. Certification Procedures
  177. How Unions Operate
  178. The Collective Bargaining Process
  179. The Collective Agreement
  180. Grievance Procedures
  181. Summary
  182. Need to Know
  183. Need to Understand
  184. Key Terms
  185. Review Questions
  186. Critical Thinking Questions
  187. Developing Your Skills
  188. CASE STUDY 1 What Should the Union Do?
  189. CASE STUDY 2 What’s Wrong with Tattoos?
  190. Notes and References
  191. PART 5: WORLD PERSPECTIVE
  192. 11 Learning About International Human Resources Management
  193. HRM Close-up
  194. Introduction
  195. Managing Across Borders
  196. HR Planning, Recruiting, and Selecting
  197. Training and Development
  198. Rewards and Recognition
  199. Performance Management
  200. The Labour Environment Worldwide
  201. Summary
  202. Need to Know
  203. Need to Understand
  204. Key Terms
  205. Review Questions
  206. Critical Thinking Questions
  207. Developing Your Skills
  208. CASE STUDY 1 And the Show Goes On!
  209. CASE STUDY 2 Is Global Competition Good?
  210. Notes and References
  211. Glossary
  212. Name Index
  213. Subject Index

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