Test Bank for Managing Human Resources 11th Edition is available
Product details:
- Hardcover : 696 pages
- ISBN-10 : 1111580227
- ISBN-13 : 978-1111580223
- Author: Susan E. Jackson
Managing Human Resources (11th Edition) explains how successful companies manage human resources in order to compete effectively in a dynamic, global environment. Long known and respected as a tightly integrated, clear, higher-level text, Managing Human Resources (11th Edition) presents strong organizing themes: teams, diversity, global issues, corporate social responsibility/ethics/sustainability, and metrics/analytics. These themes are highlighted in interesting boxed features throughout the 11th edition. The text also follows an organizational structure that emphasizes the HR Triad (employee, line manager, HR manager) with the understanding that effective human resource management requires mutual understanding and collaboration among HR professionals, managers, and all other employees. New to the 11th edition is an emphasis on preparation for the PHR/SPHR certification exam. Because organizations differ from each other in so many ways–including their locations, competitive strategies, products and services, and corporate cultures–these experienced authors use many different companies to illustrate how employers address the challenge of managing human resources effectively. This new edition includes examples of companies in many different industries, sizes, and countries. The authors selected these organizations because they successfully combine a respect for established principles of human resource management with a willingness to experiment and try new approaches, allowing them to succeed year after year.
Table contents:
Part One Environment
Chapter 1 Human Resources in a Globally Competitive Business Environment
Questions This Chapter Will Help Managers Answer
Human Resource Management in Action
The Enterprise Is the People
Managing People: A Critical Role for Every Manager
Why Does Effective HRM Matter?
Features of the Competitive Business Environment
Responses of Firms to the New Competitive Realities
Productivity: What Is It, and Why Is It Important?
Quality of Work Life: What Is It?
Business Trends and HR Competencies
Human Resource Management in Action: Conclusion
Summary
Key Terms
Discussion Questions
Applying Your Knowledge
References
Chapter 2 HR Technology
Questions This Chapter Will Help Managers Answer
Human Resource Management in Action
Technology and Its Impact on HR Management
Leveraging HR Technology—Human Resource Information Systems (HRIS)
Challenges Facing HR Technology
HR Technology Trends
Human Resource Management in Action: Conclusion
Summary
Key Terms
Discussion Questions
Applying Your Knowledge
References
Chapter 3 Talent Analytics: The Financial Impact of HRM Activities
Questions This Chapter Will Help Managers Answer
Human Resource Management in Action
Big Data: Promise and Perils
The LAMP Model: Foundation for Workforce Measurement
Financial Effects of Employee Attitudes
Costing Employee Absenteeism
Costing Employee Turnover
Financial Effects of Work–Life Programs
Financial Effects of Collaboration and Sharing Knowledge
Human Resource Management in Action: Conclusion
Summary
Key Terms
Discussion Questions
Applying Your Knowledge
References
Chapter 4 The Legal Context of Employment Decisions
Questions This Chapter Will Help Managers Answer
Human Resource Management in Action
Societal Objectives
EEO and Unfair Discrimination: What Are They?
The Legal Context of Human Resource Decisions
Federal Enforcement Agencies: EEOC and OFCCP
Employment Case Law: Some General Principles
Human Resource Management in Action: Conclusion
Summary
Key Terms
Discussion Questions
Applying Your Knowledge
References
Part Two EMPLOYMENT
Chapter 5 Diversity at Work
Questions This Chapter Will Help Managers Answer
Human Resource Management in Action
The Many Dimensions of Workforce Diversity
Diversity at Work
Managing Diversity
Human Resource Management in Action: Conclusion
Summary
Key Terms
Discussion Questions
Applying Your Knowledge
References
Chapter 6 Planning for People
Questions This Chapter Will Help Managers Answer
Human Resource Management in Action
Business Strategy—Foundation for All Organizational Decisions
Relationship of HR Strategy to Business Strategy
Jobs and Work: Constant Change
Alternative Perspectives on Jobs
From Job Analysis to Strategic Workforce Planning
Talent Inventory
Workforce Forecasts
Control and Evaluation of SWP Systems
Human Resource Management in Action: Conclusion
Summary
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