Test Bank for Management, 12th Edition Ricky W. Griffin

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  • ISBN-10 ‏ : ‎ 1305501292
  • ISBN-13 ‏ : ‎ 978-1305501294
  • Author: Ricky W. Griffin

MANAGEMENT, 12E, takes a functional, skills-based approach to the process of management with a focus on active planning, leading, organizing and controlling. Griffin carefully examines today’s emerging management topics, including the impact of technology, importance of a green business environment, ethical challenges, and the need to adapt in changing times. This edition builds on proven success to help strengthen your management skills with a balance of classic theory and contemporary practice. Numerous new and popular cases and learning features highlight the challenges facing today’s managers. Hundreds of well-researched contemporary examples, from Starbucks to The Hunger Games to professional baseball, vividly demonstrate the importance of strong management to any type of organization. MindTap has been completely revised and updated to incorporate a suite of new digital resources designed to facilitate and measure student success. Students can synchronously work together in the experiential exercises to create videos, write papers, deliver presentations and more. Interactive Self Assessments help students engage students by helping them make personal connections to the content presented in the chapter. Our adaptive learning solution provides customized questions, text, and video resources based on student proficiency.

Table of contents:

  1. Ch 1: Managing and the Manager’s Job
  2. Learning Outcomes
  3. Management in Action: How to Make Mistakes and Influence People
  4. An Introduction to Management
  5. The Management Process (What Do Managers Do?)
  6. Kinds of Managers
  7. Basic Managerial Roles and Skills
  8. The Nature of Managerial Work
  9. The New Workplace
  10. Summary of Learning Outcomes and Key Points
  11. Discussion Questions
  12. Building Effective Time-Management Skills
  13. Building Effective Conceptual Skills
  14. Skill-Building Personal Assessment
  15. Management at Work
  16. You Make the Call: How to Make Mistakes and Influence People
  17. Endnotes
  18. Ch 2: Traditional and Contemporary Management Perspectives
  19. Learning Outcomes
  20. Management in Action: The Lighter Side of Sustainability
  21. The Role of Theory and History in Management
  22. The Classical Management Perspective
  23. The Behavioral Management Perspective
  24. The Quantitative Management Perspective
  25. Integrating Perspectives for Managers
  26. Contemporary Management Issues and Challenges
  27. Summary of Learning Outcomes and Key Points
  28. Discussion Questions
  29. Building Effective Decision-Making Skills
  30. Building Effective Interpersonal Skills
  31. Skill-Building Personal Assessment
  32. Management at Work
  33. You Make the Call: The Lighter Side of Sustainability
  34. Endnotes
  35. Ch 3: Understanding the Organization’s Environment
  36. Learning Outcomes
  37. Management in Action: Putting Miscommunication in Context
  38. The Organization’s Environments
  39. The External Environment
  40. The Internal Environment
  41. The Organization’s Culture
  42. The Multicultural Environment
  43. Organization-Environment Relationships
  44. Summary of Learning Outcomes and Key Points
  45. Discussion Questions
  46. Building Effective Time-Management Skills
  47. Building Effective Communication Skills
  48. Skill-Building Personal Assessment
  49. Management at Work
  50. You Make the Call: Putting Miscommunication in Context
  51. Endnotes
  52. Ch 4: Responding to the Ethical and Social Environment
  53. Learning Outcomes
  54. Management in Action: Management by Objectionable Behavior
  55. Individual Ethics in Organizations
  56. Emerging Ethical Issues in Organizations
  57. Social Responsibility and Organizations
  58. The Government and Social Responsibility
  59. Managing Social Responsibility
  60. Summary of Learning Outcomes and Key Points
  61. Discussion Questions
  62. Building Effective Diagnostic and Decision-Making Skills
  63. Building Effective Interpersonal Skills
  64. Skill-Building Personal Assessment
  65. Management at Work
  66. You Make the Call: Management by Objectionable Behavior
  67. Endnotes
  68. Ch 5: Navigating the Global Environment
  69. Learning Outcomes
  70. Management in Action: Into Africa
  71. The Nature of International Business
  72. The Structure of the Global Economy
  73. Environmental Challenges of International Management
  74. Competing in a Global Economy
  75. Summary of Learning Outcomes and Key Points
  76. Discussion Questions
  77. Building Effective Technical Skills
  78. Building Effective Communication Skills
  79. Skill-Building Personal Assessment
  80. Management at Work
  81. You Make the Call: Into Africa
  82. Endnotes
  83. Ch 6: Basic Elements of Planning and Decision Making
  84. Learning Outcomes
  85. Management in Action: Cruise Control
  86. Decision Making and the Planning Process
  87. Organizational Goals
  88. Organizational Planning
  89. Tactical Planning
  90. Operational Planning
  91. Managing Goal-Setting and Planning Processes
  92. Summary of Learning Outcomes and Key Points
  93. Discussion Questions
  94. Building Effective Decision-Making Skills
  95. Building Effective Time-Management Skills
  96. Skill-Building Personal Assessment
  97. Management at Work
  98. You Make the Call: Cruise Control
  99. Endnotes
  100. Ch 7: Managing Strategy and Strategic Planning
  101. Learning Outcomes
  102. Management in Action: Stay Hungry
  103. The Nature of Strategic Management
  104. Using SWOT Analysis to Formulate Strategy
  105. Formulating Business-Level Strategies
  106. Implementing Business-Level Strategies
  107. Formulating Corporate-Level Strategies
  108. Implementing Corporate-Level Strategies
  109. International and Global Strategies
  110. Summary of Learning Outcomes and Key Points
  111. Discussion Questions
  112. Building Effective Decision-Making Skills
  113. Building Effective Conceptual Skills
  114. Skill-Building Personal Assessment
  115. Management at Work
  116. You Make the Call: Stay Hungry
  117. Endnotes
  118. Ch 8: Managing Decision Making and Problem Solving
  119. Learning Outcomes
  120. Management in Action: Moneyball on Steroids
  121. The Nature of Decision Making
  122. Rational Perspectives on Decision Making
  123. Behavioral Elements in Decision Making
  124. Group and Team Decision Making in Organizations
  125. Summary of Learning Outcomes and Key Points
  126. Discussion Questions
  127. Building Effective Conceptual Skills
  128. Building Effective Decision-Making Skills
  129. Skill-Building Personal Assessment
  130. Management at Work
  131. You Make the Call: Moneyball on Steroids
  132. Endnotes
  133. Ch 9: Managing Start-Ups and New Ventures
  134. Learning Outcomes
  135. Management in Action: Leaping to Constructions
  136. The Meaning of Entrepreneurship
  137. The Role of Entrepreneurs, Start-Ups and New Ventures in Society
  138. Strategy for Start-Ups and New Ventures
  139. Structure of Start-Ups and New Ventures
  140. The Performance of Start-Ups and New Ventures
  141. Summary of Learning Outcomes and Key Points
  142. Discussion Questions
  143. Building Effective Interpersonal Skills
  144. Building Effective Conceptual Skills
  145. Skill-Building Personal Assessment
  146. Management at Work
  147. You Make the Call: Leaping to Constructions
  148. Endnotes
  149. Ch 10: Basic Elements of Organizing
  150. Learning Outcomes
  151. Management in Action: Who’s the Boss?
  152. The Elements of Organizing
  153. Designing Jobs
  154. Grouping Jobs: Departmentalization
  155. Establishing Reporting Relationships
  156. Distributing Authority
  157. Coordinating Activities
  158. Differentiating between Positions
  159. Summary of Learning Outcomes and Key Points
  160. Discussion Questions
  161. Building Effective Conceptual Skills
  162. Building Effective Diagnostic Skills
  163. Skill-Building Personal Assessment
  164. Management at Work
  165. You Make the Call: Who’s the Boss?

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