Instant download Test Bank for Information Technology for Management: On-Demand Strategies for Performance, Growth and Sustainability, 11th Edition, Efraim Turban, Carol Pollard, Gregory Wood, ISBN; 1118890868, ISBN: 9781118890868 pdf docx epub after payment.
Product details:
- ISBN-10 : 1118890795
- ISBN-13 : 978-1118890790
- Author: Turban; Pollard
Information technology is ever-changing, and that means that those who are working, or planning to work, in the field of IT management must always be learning. In the new edition of the acclaimed Information Technology for Management, the latest developments in the real world of IT management are covered in detail thanks to the input of IT managers and practitioners from top companies and organizations from around the world.
Focusing on both the underlying technological developments in the field and the important business drivers performance, growth and sustainability—the text will help students explore and understand the vital importance of IT’s role vis-a-vis the three components of business performance improvement: people, processes, and technology. The book also features a blended learning approach that employs content that is presented visually, textually, and interactively to enable students with different learning styles to easily understand and retain information. Coverage of next technologies is up to date, including cutting-edged technologies, and case studies help to reinforce material in a way that few texts can.
Table Of Contents:
Part 1 Reshaping Enterprises and Consumers in the On-Demand Economy
1 Disruptive IT Impacts Companies, Competition, and Careers 1
Case 1.1 Opening Case: Uber and Airbnb Revolutionize Business Models in the On-Demand Economy 3
1.1 Doing Business in the On-Demand Economy 4
Growth of the On-Demand Economy 5
Digital Business Models 6
IT’s Role in the On-Demand Economy 7
IT Business Objectives 8
1.2 Business Process Improvement and Competitive Advantage 8
What Is a Business Process? 9
Improving Business Processes 9
Don’t Automate, Obliterate! 10
Gaining a Competitive Advantage 11
Software Support for BPM 13
1.3 IT Innovation and Disruption 13
Social–Mobile–Analytics–Cloud (SMAC) Model 13
Technology Mega Trends 14
Lessons Learned from Companies Using Disruptive Technologies 16
1.4 IT and You 17
On-Demand Workers 17
IT Adds Value to Your Performance and Career 19
Becoming an Informed IT User 21
Case 1.2 Business Case: The Internet of Things Comes to the NFL 23
Case 1.3 Video Case: Knowing More and Doing More 24
2 Information Systems, IT Architecture, Data Governance, and Cloud Computing 25
Case 2.1 Opening Case: Detoxing Location-Based Advertising Data at MEDIATA 27
2.1 IS Concepts and Classification 28
Components of an IS 29
Data, Information, Knowledge, and Wisdom 30
Types of ISs 31
Transaction Processing System (TPS) 32
Management Information System (MIS) 33
Decision Support System (DSS) 34
Executive Information System (EIS) 35
ISs Exist within Corporate Culture 36
2.2 IT Infrastructure, IT Architecture, and Enterprise Architecture 37
EA Helps to Maintain Sustainability 38
Developing an Enterprise Architecture (EA) 41
2.3 Information Management and Data Governance 42
Information Management Harnesses Scattered Data 43
Reasons for Information Deficiencies 43
Factors Driving the Shift from Silos to Sharing and Collaboration 45
Business Benefits of Information Management 45
Data Governance: Maintaining Data Quality and Cost Control 46
2.4 Data Centers and Cloud Computing 48
Data Centers 48
Integrating Data to Combat Data Chaos 50
Cloud Computing 52
Selecting a Cloud Vendor 52
Cloud Infrastructure 54
Issues in Moving Workloads from the Enterprise to the Cloud 54
2.5 Cloud Services and Virtualization 55
Anything as a Service (XAAS) Models 55
Going Cloud 58
Virtualization and Virtual Machines 58
Case 2.2 Business Case: Data Chaos Creates Risk 62
Case 2.3 Video Case: Cloud Computing at Coca-Cola Is Changing Everything 63
3 Data Management, Data Analytics, and Business Intelligence 65
Case 3.1 Opening Case: Coca-Cola Strategically Manages Data to Retain
Customers and Reduce Costs 66
3.1 Data Management and Database Technologies 69
Database Management Systems and SQL 69
DBMS and Data Warehousing Vendors Respond to Latest Data Demands 72
3.2 Centralized and Distributed Database Architectures 73
Garbage In, Garbage Out 75
Data Ownership and Organizational Politics 76
Data Life Cycle and Data Principles 77
Master Data and Master Data Management 78
3.3 Data Warehouses 79
Procedures to Prepare EDW Data for Analytics 80
Building a Data Warehouse 80
Real-Time Support from an Active Data Warehouse 81
3.4 Big Data Analytics and Data Discovery 83
Human Expertise and Judgment are Needed 85
Data and Text Mining 88
Creating Business Value 88
Text Analytics Procedure 90
Analytics Vendor Rankings 90
3.5 Business Intelligence and Electronic Records Management 91
Business Benefits of BI 92
Common Challenges: Data Selection and Quality 92
Aligning BI Strategy with Business Strategy 92
BI Architecture and Analytics 93
Electronic Records Management 94
Legal Duty to Retain Business Records 94
ERM Best Practices 94
ERM Benefits 95
ERM for Disaster Recovery, Business Continuity, and Compliance 95
Case 3.2 Business Case: Big Data Analytics is the “Secret Sauce” for Revitalizing McDonald’s 98
Case 3.3 Video Case: Verizon Improves Its Customer Experience with Data Driven Decision-Making 99
4 Networks, Collaborative Technology, and the Internet of Things 101
Case 4.1 Opening Case: Sony Builds an IPv6 Network to Fortify Competitive Edge 102
4.1 Network Fundamentals 104
Network Types 104
Intranets, Extranets, and Virtual Private Networks 105
Network Terminology 105
Functions Supported by Business Networks 106
Quality of Service 107
4.2 Internet Protocols (IP), APIs, and Network Capabilities 109
Comparing 3G, 4G, 4G LTE, and 5G Network Standards 110
Circuit versus Packet Switching 111
Application Program Interfaces and Operating Systems 111
4.3 Mobile Networks and Near-Field Communication 113
Increase in Mobile Network Traffic and Users 114
Higher Demand for High-Capacity Mobile Networks 115
Mobile Infrastructure 115
Two Components of Wireless Infrastructure 116
Business Use of Near-Field Communication 117
Choosing Mobile Network Solutions 118
4.4 Collaborative Technologies and the Internet of Things 119
Virtual Collaboration 120
Group Work and Decision Processes 120
The Internet of Things (IoT) 121
IoT Sensors, Smart Meters, and the Smart Grid 121
Case 4.2 Business Case: Google Maps API for Business 125
Case 4.3 Video Case: Small Island Telecom Company Goes Global 126
5 Cybersecurity and Risk Management Technology 127
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Information Technology for Management: On-Demand Strategies for Performance, Growth and Sustainability, 11th Edition
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