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Test Bank for Experiential Approach to Organization Development 8th Edition by Donald R Brown

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Product Details:

  • ISBN-10 ‏ : ‎ 0136106897
  • ISBN-13 ‏ : ‎ 978-0136106890
  • Author: Donald R Brown

A conceptual and experiential approach to understanding organizational development.
With a focus on the development of readers’ interpersonal skills, Experiential Approach to Organization Development provides a comprehensive, realistic, innovative, and practical introduction to the field.
The eighth edition presents new and revised information, keeping the material fresh and relevant.

 

Table of Content:

  1. Part 1 Anticipating Change
  2. Chapter 1 Organization Development and Reinventing the Organization
  3. Change Is the Challenge for Organizations
  4. What Is Organization Development?
  5. The Only Constant Is Change
  6. The Evolution of Organization Development
  7. Who Does Organization Development?
  8. The Organization Culture
  9. The Socialization Process
  10. Psychological Contracts
  11. A Model for Organizational Development
  12. Summary
  13. Review Questions
  14. Key Words and Concepts
  15. OD Skills Simulation 1.1 Auditioning for the Saturday Night Live Guest Host Spot
  16. OD Skills Simulation 1.2 The Psychological Contract
  17. Case: TGIF
  18. Chapter 1 Endnotes
  19. Chapter 2 Organization Renewal: The Challenge of Change
  20. The Challenges of Change
  21. Organization Renewal: Adapting to Change
  22. The Systems Approach: Finding New Ways to Work Together
  23. The Sociotechnical System
  24. Future Shock and Change
  25. Organization Transformation and Organization Development
  26. Summary
  27. Review Questions
  28. Key Words and Concepts
  29. OD Skills Simulation 2.1 OD Practitioner Behavior Profile I
  30. Case: The NoGo Railroad
  31. Chapter 2 Endnotes
  32. Chapter 3 Changing the Culture
  33. Creating a Climate for Change
  34. Understanding Corporate Culture
  35. Cultural Resistance to Change
  36. Tools for Change
  37. Ethical, Value, and Goal Considerations
  38. Summary
  39. Review Questions
  40. Key Words and Concepts
  41. OD Skills Simulation 3.1 Downsizing: A Consensus-Seeking Activity
  42. Case: The Dim Lighting Co.
  43. Chapter 3 Endnotes
  44. Part 2 Understanding the OD Process
  45. Chapter 4 Role and Style of the OD Practitioner
  46. Haphazard versus Planned Change
  47. External and Internal Practitioners
  48. OD Practitioner Styles
  49. The Intervention Process
  50. Forming the Practitioner-Client Relationship
  51. The Formalization of Operating Ground Rules
  52. Warning Signs in the Practitioner-Client Relationship
  53. Summary
  54. Review Questions
  55. Key Words and Concepts
  56. OD Skills Simulation 4.1 Practitioner Style Matrix
  57. OD Skills Simulation 4.2 Conflict Styles
  58. OD Skills Simulation 4.3 Perception
  59. Case: The Grayson Chemical Company
  60. Chapter 4 Endnotes
  61. Chapter 5 The Diagnostic Process
  62. Diagnosing Problem Areas
  63. What Is Diagnosis?
  64. The Data-Collection Process
  65. The Implementation of Data Collection
  66. Diagnostic Models
  67. Warning Signs in the Diagnosis Process
  68. Summary
  69. Review Questions
  70. Key Words and Concepts
  71. OD Skills Simulation 5.1 The Acquisition Decision
  72. Case: The Old Family Bank
  73. Chapter 5 Endnotes
  74. Chapter 6 Overcoming Resistance to Change
  75. Change and Reinvent
  76. The Life Cycle of Resistance to Change
  77. Leading Change
  78. A Change Model
  79. Driving Forces Toward Acceptance of a Change Program
  80. Restraining Forces Blocking Implementation
  81. Strategies to Increase Motivation
  82. Summary
  83. Review Questions
  84. Key Words and Concepts
  85. OD Skills Simulation 6.1 Downsizing in the Enigma Company
  86. OD Skills Simulation 6.2 Driving and Restraining Forces
  87. OD Skills Simulation 6.3 Strategies for Change
  88. Case: The Hexadecimal Company
  89. Chapter 6 Endnotes
  90. Part 3 Improving Excellence in Individuals
  91. Chapter 7 OD Intervention Strategies
  92. Organizational Change
  93. Basic Strategies to Change
  94. The Integration of Change Strategies
  95. Stream Analysis
  96. Selecting an OD Intervention
  97. The Major OD Intervention Techniques: An Overview
  98. Summary
  99. Review Questions
  100. Key Words and Concepts
  101. OD Skills Simulation 7.1 The Franklin Company
  102. Case: The Farm Bank
  103. Chapter 7 Endnotes
  104. Chapter 8 Process Intervention Skills
  105. A New Paradigm
  106. Process Interventions
  107. Group Process
  108. Types of Process Interventions
  109. Results of Process Interventions
  110. Summary
  111. Review Questions
  112. Key Words and Concepts
  113. OD Skills Simulation 8.1 Apex Oil Spill
  114. OD Skills Simulation 8.2 Trust Building
  115. OD Skills Simulation 8.3 Process Interventions
  116. Case: The OD Letters
  117. Chapter 8 Endnotes
  118. Chapter 9 Employee Empowerment and Interpersonal Interventions
  119. Empowering the Individual
  120. Employee Empowerment
  121. Laboratory Learning
  122. Interpersonal Style: The Johari Window Model
  123. Transactional Analysis
  124. Career Life Planning Interventions
  125. Stress Management and Burnout
  126. Summary
  127. Review Questions
  128. Key Words and Concepts
  129. OD Skills Simulation 9.1 SACOG
  130. OD Skills Simulation 9.2 Johari Window
  131. OD Skills Simulation 9.3 Career Life Planning
  132. Case: The Sundale Club
  133. Chapter 9 Endnotes
  134. Part 4 Developing High Performance in Teams
  135. Chapter 10 Team Development Interventions
  136. Organizing Around Teams
  137. The Team Approach
  138. The Need for Team Development
  139. Cohesiveness and Groupthink
  140. The Purpose of Team Development
  141. The Team Development Process
  142. Outdoor Experiential Laboratory Training
  143. Role Analysis and Role Negotiation
  144. Summary
  145. Review Questions
  146. Key Words and Concepts
  147. OD Skills Simulation 10.1 Organization Task and Process
  148. OD Skills Simulation 10.2 Team Development
  149. OD Skills Simulation 10.3 Role Analysis Team Development
  150. Case: Steele Enterprises
  151. Chapter 10 Endnotes
  152. Chapter 11 Intergroup Development
  153. Changing Relationships
  154. Collaboration and Conflict
  155. Intergroup Operating Problems
  156. Cooperation versus Competition
  157. Managing Conflict
  158. Summary
  159. Review Questions
  160. Key Words and Concepts
  161. OD Skills Simulation 11.1 The Disarmament Game
  162. OD Skills Simulation 11.2 Intergroup Team Building
  163. Case: The Exley Chemical Company
  164. Chapter 11 Endnotes
  165. Chapter 12 Goal Setting for Effective Organizations
  166. Goal Setting Can Drive the Bottom Line
  167. Goal-Setting Theory
  168. A Model for Goal Setting
  169. Management by Objectives
  170. Summary
  171. Review Questions
  172. Key Words and Concepts
  173. OD Skills Simulation 12.1 Organization Goal Setting
  174. OD Skills Simulation 12.2 Managing by Objectives
  175. Case: Valley Wide Utilities Company
  176. Chapter 12 Endnotes
  177. Chapter 13 Work Team Development
  178. Continuous Improvement Processes
  179. Job Design
  180. Total Quality Management (TQM)
  181. Self-Managed Work Teams
  182. Summary
  183. Review Questions
  184. Key Words and Concepts
  185. OD Skills Simulation 13.1 Paper House Production
  186. OD Skills Simulation 13.2 TQM in The University Setting
  187. Case: Wengart Aircraft
  188. Chapter 13 Endnotes
  189. Part 5 Building Success in Organizations
  190. Chapter 14 High-Performing Systems and the Learning Organization
  191. System-Wide Interventions
  192. Survey Research and Feedback
  193. The Learning Organization
  194. Reengineering: A Radical Redesign
  195. System 4 Management
  196. High-Performing Systems
  197. The Grid OD Program
  198. Summary
  199. Review Questions
  200. Key Words and Concepts
  201. OD Skills Simulation 14.1 Brentwood Division
  202. Case: Tucker Knox Corporation
  203. Chapter 14 Endnotes
  204. Chapter 15 Organization Transformation and Strategic Change
  205. Strategy and Transformation
  206. Organization Transformation
  207. The Corporate Culture
  208. Strategic Change Management
  209. Changing the Corporate Culture
  210. Summary
  211. Review Questions
  212. Key Words and Concepts
  213. OD Skills Simulation 15.1 The GenTech Company
  214. Case: The Space Electronics Corporation
  215. Chapter 15 Endnotes
  216. Chapter 16 The Challenge and the Future for Organizations
  217. The Organization of the Future
  218. Monitor and Stabilize the OD Program
  219. Emerging Issues and Values
  220. Future Trends in Organization Development
  221. The Future of OD
  222. Summary
  223. Review Questions
  224. Key Words and Concepts
  225. OD Skills Simulation 16.1 OD Practitioner Behavior Profile II
  226. OD Skills Simulation 16.2 The OD Practitioner
  227. The Bob Knowlton Case
  228. Chapter 16 Endnotes
  229. Index
  230. A
  231. B
  232. C
  233. D
  234. E
  235. F
  236. G
  237. H
  238. I
  239. J
  240. K
  241. L
  242. M
  243. N
  244. O
  245. P
  246. Q
  247. R
  248. S
  249. T
  250. U
  251. V
  252. W
  253. X
  254. Y
  255. Z

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