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Solution Manual for Managing Human Resources, 11th Edition

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Product Details:

  • ISBN-10 ‏ : ‎ 1259911926
  • ISBN-13 ‏ : ‎ 978-1259911927
  • Author:  Wayne Cascio

Managing Human Resources 11e is for the general management student whose job inevitably will involve responsibility for managing people. It explicitly links the relationship between productivity, quality of work life, and profits to various human resource management activities and as such, strengthens the students’ perception of human resource management as an important function, which affects individuals, organizations, and society. It is research-based and contains strong links to the applicability of this research to real business situations.

 

Table of Content:

  1. Part One Environment
  2. Chapter 1 Human Resources in a Globally Competitive Business Environment
  3. Questions This Chapter Will Help Managers Answer
  4. Human Resource Management in Action
  5. The Enterprise Is the People
  6. Managing People: A Critical Role for Every Manager
  7. Why Does Effective HRM Matter?
  8. Features of the Competitive Business Environment
  9. Responses of Firms to the New Competitive Realities
  10. Productivity: What Is It, and Why Is It Important?
  11. Quality of Work Life: What Is It?
  12. Business Trends and HR Competencies
  13. Human Resource Management in Action: Conclusion
  14. Summary
  15. Key Terms
  16. Discussion Questions
  17. Applying Your Knowledge
  18. References
  19. Chapter 2 HR Technology
  20. Questions This Chapter Will Help Managers Answer
  21. Human Resource Management in Action
  22. Technology and Its Impact on HR Management
  23. Leveraging HR Technology—Human Resource Information Systems (HRIS)
  24. Challenges Facing HR Technology
  25. HR Technology Trends
  26. Human Resource Management in Action: Conclusion
  27. Summary
  28. Key Terms
  29. Discussion Questions
  30. Applying Your Knowledge
  31. References
  32. Chapter 3 Talent Analytics: The Financial Impact of HRM Activities
  33. Questions This Chapter Will Help Managers Answer
  34. Human Resource Management in Action
  35. Big Data: Promise and Perils
  36. The LAMP Model: Foundation for Workforce Measurement
  37. Financial Effects of Employee Attitudes
  38. Costing Employee Absenteeism
  39. Costing Employee Turnover
  40. Financial Effects of Work–Life Programs
  41. Financial Effects of Collaboration and Sharing Knowledge
  42. Human Resource Management in Action: Conclusion
  43. Summary
  44. Key Terms
  45. Discussion Questions
  46. Applying Your Knowledge
  47. References
  48. Chapter 4 The Legal Context of Employment Decisions
  49. Questions This Chapter Will Help Managers Answer
  50. Human Resource Management in Action
  51. Societal Objectives
  52. EEO and Unfair Discrimination: What Are They?
  53. The Legal Context of Human Resource Decisions
  54. Federal Enforcement Agencies: EEOC and OFCCP
  55. Employment Case Law: Some General Principles
  56. Human Resource Management in Action: Conclusion
  57. Summary
  58. Key Terms
  59. Discussion Questions
  60. Applying Your Knowledge
  61. References
  62. Part Two EMPLOYMENT
  63. Chapter 5 Diversity at Work
  64. Questions This Chapter Will Help Managers Answer
  65. Human Resource Management in Action
  66. The Many Dimensions of Workforce Diversity
  67. Diversity at Work
  68. Managing Diversity
  69. Human Resource Management in Action: Conclusion
  70. Summary
  71. Key Terms
  72. Discussion Questions
  73. Applying Your Knowledge
  74. References
  75. Chapter 6 Planning for People
  76. Questions This Chapter Will Help Managers Answer
  77. Human Resource Management in Action
  78. Business Strategy—Foundation for All Organizational Decisions
  79. Relationship of HR Strategy to Business Strategy
  80. Jobs and Work: Constant Change
  81. Alternative Perspectives on Jobs
  82. From Job Analysis to Strategic Workforce Planning
  83. Talent Inventory
  84. Workforce Forecasts
  85. Control and Evaluation of SWP Systems
  86. Human Resource Management in Action: Conclusion
  87. Summary
  88. Key Terms
  89. Discussion Questions
  90. Applying Your Knowledge
  91. References
  92. Chapter 7 Recruiting
  93. Questions This Chapter Will Help Managers Answer
  94. Human Resource Management in Action
  95. Recruitment as a Strategic Imperative
  96. A Supply-Chain Approach to the Recruitment–Staffing Process
  97. Recruitment Planning
  98. Internal Recruitment
  99. External Recruitment
  100. Diversity-Oriented Recruiting
  101. Managing Recruitment Operations
  102. The Other Side of Recruitment—Job Search
  103. Human Resource Management in Action: Conclusion
  104. Summary
  105. Key Terms
  106. Discussion Questions
  107. Applying Your Knowledge
  108. References
  109. Chapter 8 Staffing
  110. Questions This Chapter Will Help Managers Answer
  111. Human Resource Management in Action
  112. Organizational Considerations in Staffing Decisions
  113. Screening and Selection Methods
  114. Assessment Methods in Selection
  115. Choosing the Right Predictor
  116. Human Resource Management in Action: Conclusion
  117. Summary
  118. Key Terms
  119. Discussion Questions
  120. Applying Your Knowledge
  121. Technical Appendix
  122. References
  123. Part Three DEVELOPMENT
  124. Chapter 9 Training and on-Boarding
  125. Questions This Chapter Will Help Managers Answer
  126. Human Resource Management in Action
  127. Employee Training
  128. Characteristics of Effective Training Practice
  129. What Determines Effective Training?
  130. Assessing Training Needs and Designing Training Programs
  131. Principles That Enhance Learning
  132. Evaluating Training Programs
  133. Additional Considerations in Measuring the Outcomes of Training
  134. New-Employee Orientation: The On-Boarding Process
  135. Planning, Packaging, and Evaluating an On-Boarding Program
  136. Lessons Learned
  137. Human Resource Management in Action: Conclusion
  138. Summary
  139. Key Terms
  140. Discussion Questions
  141. Applying Your Knowledge
  142. References
  143. Chapter 10 Performance Management
  144. Questions This Chapter Will Help Managers Answer
  145. Human Resource Management in Action
  146. Managing for Maximum Performance
  147. Purposes of Performance-Appraisal Systems
  148. Alternative Methods of Appraising Employee Performance
  149. Who Should Evaluate Performance?
  150. When and How Often Should Appraisal Be Done?
  151. Evaluating the Performance of Teams
  152. Appraisal Errors and Rater-Training Strategies
  153. Secrets of Effective Performance-Feedback Interviews
  154. Human Resource Management in Action: Conclusion
  155. Summary
  156. Key Terms
  157. Discussion Questions
  158. Applying Your Knowledge
  159. References
  160. Part Four COMPENSATION
  161. Chapter 11 Pay and Incentive Systems
  162. Questions This Chapter Will Help Managers Answer
  163. Human Resource Management in Action
  164. Changing Philosophies Regarding Pay Systems
  165. Components and Objectives of Organizational Reward Systems
  166. Strategic Integration of Compensation Plans and Business Plans
  167. Determinants of Pay Structure and Level
  168. An Overview of Pay-System Mechanics
  169. Policy Issues in Pay Planning and Administration
  170. Performance Incentives
  171. Requirements of Effective Incentive Systems
  172. Merit-Pay Systems
  173. Guidelines for Effective Merit-Pay Systems
  174. Incentives for Executives
  175. Incentives for Lower-Level Employees
  176. Team Incentives
  177. Organizationwide Incentives
  178. Human Resource Management in Action: Conclusion
  179. Summary
  180. Key Terms
  181. Discussion Questions
  182. Applying Your Knowledge
  183. References
  184. Chapter 12 Indirect Compensation: Employee Benefit Plans
  185. Questions This Chapter Will Help Managers Answer
  186. Human Resource Management in Action
  187. Strategic Considerations in the Design of Benefits Programs
  188. Components of the Benefits Package
  189. Benefits Administration
  190. Human Resource Management in Action: Conclusion
  191. Summary
  192. Key Terms
  193. Discussion Questions
  194. Applying Your Knowledge
  195. References
  196. Part Five LABOR–MANAGEMENT ACCOMMODATION
  197. Chapter 13 Union Representation and Collective Bargaining
  198. Questions This Chapter Will Help Managers Answer
  199. Human Resource Management in Action
  200. Why Do Employees Join Unions?
  201. Union Membership in the United States
  202. The Changing Nature of Industrial Relations in the United States
  203. Fundamental Features of the U.S. Industrial Relations System
  204. The Unionization Process
  205. Collective Bargaining: Cornerstone of American Labor Relations
  206. Bargaining Impasses: Strikes, Lockouts, and Third-Party Involvement
  207. Administration of the Collective-Bargaining Agreement
  208. Union Membership in Countries Other Than the United States
  209. Union Wage Premiums and the Spillover Effect
  210. Human Resource Management in Action: Conclusion
  211. Summary
  212. Key Terms
  213. Discussion Questions
  214. Applying Your Knowledge
  215. References
  216. Chapter 14 Procedural Justice and Ethics in Employee Relations
  217. Questions This Chapter Will Help Managers Answer
  218. Human Resource Management in Action
  219. Some Definitions
  220. Why Address Procedural Justice?
  221. Components of Procedural Justice
  222. Procedural Justice in Action: Employee-Voice Systems
  223. Grievance Procedures in Nonunion Companies: Workplace Due Process
  224. Employee Privacy and Ethical Issues
  225. Human Resource Management in Action: Conclusion
  226. Summary
  227. Key Terms
  228. Discussion Questions
  229. Applying Your Knowledge
  230. References
  231. Part Six SUPPORT AND INTERNATIONAL IMPLICATIONS
  232. Chapter 15 Safety, Health, and Employee Assistance Programs
  233. Questions This Chapter Will Help Managers Answer
  234. Human Resource Management in Action
  235. The Extent and Cost of Safety and Health Problems
  236. The Occupational Safety and Health Act
  237. Assessing the Costs and Benefits of Occupational Safety and Health Programs
  238. Organizational Safety and Health Programs
  239. Health Hazards at Work
  240. Employee Assistance Programs
  241. Corporate Health Promotion: The Concept of “Wellness”
  242. Human Resource Management in Action: Conclusion
  243. Summary
  244. Key Terms
  245. Discussion Questions
  246. Applying Your Knowledge
  247. References
  248. Chapter 16 International Dimensions of Human Resource Management
  249. Questions This Chapter Will Help Managers Answer
  250. Human Resource Management in Action
  251. The Global Corporation: A Fact of Modern Organizational Life
  252. The Role of Cultural Understanding in International Management Practice
  253. Human Resource Management Practices as a Cultural Variable
  254. Human Resource Management Activities of Global Corporations
  255. Repatriation
  256. Human Resource Management in Action: Conclusion
  257. Summary
  258. Key Terms
  259. Discussion Questions
  260. Applying Your Knowledge
  261. References
  262. Glossary
  263. Name Index
  264. Subject Index

 

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