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  • ISBN-10 ‏ : ‎ 1305500849
  • ISBN-13 ‏ : ‎ 978-1305500846
  • Author: O. C. Ferrell; John Fraedrich; Linda Ferrell

Packed with cases, exercises, simulations, and practice tests, the market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 11th Edition, thoroughly covers the complex environment in which managers confront ethical decision-making. Using a proven managerial framework, this accessible, applied text addresses the overall concepts, processes, and best practices associated with successful business ethics programs –?helping you see how ethics can be integrated into key strategic business decisions. Thoroughly revised, this edition incorporates coverage of new legislation affecting business ethics, the most up-to-date examples, and the best practices of high-profile organizations. It also includes 20 new or updated original case studies.

Table of contents:

  1. Ch 1: The Importance of Business Ethics
  2. Business Ethics Defined
  3. Why Study Business Ethics?
  4. The Development of Business Ethics
  5. Developing an Organizational and Global Ethical Culture
  6. The Benefits of Business Ethics
  7. Our Framework for Studying Business Ethics
  8. Summary
  9. Important Terms for Review
  10. Resolving Ethical Business Challenges
  11. Check Your EQ
  12. Endnotes
  13. Ch 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
  14. Stakeholders Define Ethical Issues in Business
  15. Social Responsibility and Business Ethics
  16. Issues in Social Responsibility
  17. Social Responsibility and the Importance of a Stakeholder Orientation
  18. Corporate Governance Provides Formalized Responsibility to Stakeholders
  19. Implementing a Stakeholder Perspective
  20. Contributions of a Stakeholder Perspective
  21. Summary
  22. Important Terms for Review
  23. Resolving Ethical Business Challenges
  24. Check Your EQ
  25. Endnotes
  26. Ch 3: Emerging Business Ethics Issues
  27. Recognizing an Ethical Issue (Ethical Awareness)
  28. Foundational Values for Identifying Ethical Issues
  29. Ethical Issues and Dilemmas in Business
  30. The Challenge of Determining an Ethical Issue in Business
  31. Summary
  32. Important Terms for Review
  33. Resolving Ethical Business Challenges
  34. Check Your EQ
  35. Endnotes
  36. Ch 4: The Institutionalization of Business Ethics
  37. Managing Ethical Risk through Mandated and Voluntary Programs
  38. Mandated Requirements for Legal Compliance
  39. The Sarbanes-Oxley (SOX) Act
  40. Dodd-Frank Wall Street Reform and Consumer Protection Act
  41. Laws That Encourage Ethical Conduct
  42. Federal Sentencing Guidelines for Organizations
  43. Core or Best Practices
  44. The Importance of Institutionalization in Business Ethics
  45. Summary
  46. Important Terms for Review
  47. Resolving Ethical Business Challenges
  48. Check Your EQ
  49. Endnotes
  50. Ch 5: Ethical Decision Making
  51. A Framework for Ethical Decision Making in Business
  52. Using the Ethical Decision-Making Model to Improve Ethical Decisions
  53. Normative Considerations in Ethical Decision Making
  54. Understanding Ethical Decision Making
  55. Summary
  56. Important Terms for Review
  57. Resolving Ethical Business Challenges
  58. Check Your EQ
  59. Endnotes
  60. Ch 6: Individual Factors: Moral Philosophies and Values
  61. Moral Philosophy Defined
  62. Moral Philosophies
  63. Applying Moral Philosophy to Ethical Decision Making
  64. Cognitive Moral Development and Its Problems
  65. White-Collar Crime
  66. Individual Factors in Business Ethics
  67. Summary
  68. Important Terms for Review
  69. Resolving Ethical Business Challenges
  70. Check Your EQ
  71. Endnotes
  72. Ch 7: Organizational Factors: The Role of Ethical Culture and Relationships
  73. Defining Corporate Culture
  74. The Role of Corporate Culture in Ethical Decision Making
  75. Leaders Influence Corporate Culture
  76. Group Dimensions of Corporate Structure and Culture
  77. Variation in Employee Conduct
  78. Can People Control Their Actions within a Corporate Culture?
  79. Summary
  80. Important Terms for Review
  81. Resolving Ethical Business Challenges
  82. Check Your EQ
  83. Endnotes
  84. Ch 8: Developing an Effective Ethics Program
  85. The Responsibility of the Corporation to Stakeholders
  86. The Need for Organizational Ethics Programs
  87. An Effective Ethics Program
  88. Codes of Conduct
  89. Ethics Officers
  90. Ethics Training and Communication
  91. Systems to Monitor and Enforce Ethical Standards
  92. Summary
  93. Important Terms for Review
  94. Resolving Ethical Business Challenges
  95. Check Your EQ
  96. Endnotes
  97. Ch 9: Managing and Controlling Ethics Programs
  98. Implementing an Ethics Program
  99. The Ethics Audit
  100. Benefits of Ethics Auditing
  101. The Auditing Process
  102. The Strategic Importance of Ethics Auditing
  103. Summary
  104. Important Terms for Review
  105. Resolving Ethical Business Challenges
  106. Check Your EQ
  107. Endnotes
  108. Ch 10: Globalization of Ethical Decision Making
  109. Global Culture, Values, and Practices
  110. Economic Foundations of Business Ethics
  111. Multinational Corporations
  112. Global Cooperation to Support Responsible Business
  113. Global Ethics Issues
  114. The Importance of Ethical Decision Making in Global Business
  115. Summary
  116. Important Terms for Review
  117. Resolving Ethical Business Challenges
  118. Check Your EQ
  119. Endnotes

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