This is completed downloadable of Exploring Business Version 3 0 3rd Collins Test Bank
Product Details:
- ISBN-10 : 1453387129
- ISBN-13 : 978-1453387122
- Author: Karen Collins
When purchased from FlatWorld (the publisher), this Color Print Textbook includes Online Access, Quizzes, Flashcards and Homework (if professor uses Homework system). Online textbook is accessible. Karen Collins, who developed and directed an award-winning Introduction to Business course, has created a textbook package that is supportive to both students and faculty. This text supports learning through content and teaching materials designed to help students master topics and assess their learning.
Table of Content:
- Chapter 1: The Foundations of Business
- 1.1: Why Is Apple Successful?
- 1.2: Introduction
- 1.3: Getting Down to Business
- Business Participants and Activities
- Participants
- Functional Areas of Business
- Management
- Operations
- Marketing
- Accounting
- Finance
- External Forces that Influence Business Activities
- 1.4: What Is Economics?
- Resources: Inputs and Outputs
- Input and Output Markets
- The Questions Economists Ask
- Economic Systems
- Planned Systems
- Free Market System
- How Economic Systems Compare
- Mixed Market Economy
- The U.S. Economic System
- 1.5: Perfect Competition and Supply and Demand
- Perfect Competition
- The Basics of Supply and Demand
- Demand and the Demand Curve
- Supply and the Supply Curve
- Equilibrium Price
- 1.6: Monopolistic Competition, Oligopoly, and Monopoly
- Monopolistic Competition
- Oligopoly
- Monopoly
- 1.7: Measuring the Health of the Economy
- Economic Goals
- Economic Growth
- The Business Cycle
- Full Employment
- The Unemployment Rate
- Price Stability
- The Consumer Price Index
- Economic Forecasting
- Economic Indicators
- Lagging and Leading Indicators
- Consumer Confidence Index
- 1.8: Government’s Role in Managing the Economy
- Monetary Policy
- Fiscal Policy
- The National Debt
- Macroeconomics and Microeconomics
- 1.9: Cases and Problems
- 1.10: Nike Case
- Endnotes
- Chapter 2: Entrepreneurship
- 2.1: Build a Better Baby and They Will Come
- 2.2: What Is an Entrepreneur?
- The Nature of Entrepreneurship
- A Few Things to Know about Going into Business for Yourself
- Why Start Your Own Business?
- Distinguishing Entrepreneurs from Small Business Owners
- 2.3: The Importance of Small Business to the U.S. Economy
- What Is a “Small Business”?
- Why Are Small Businesses Important?
- Job Creation
- Innovation
- Opportunities for Women and Minorities
- What Small Businesses Do for Big Businesses
- 2.4: What Industries Are Small Businesses In?
- Industries by Sector
- Goods-Producing Sector
- Service-Producing Sector
- 2.5: Advantages and Disadvantages of Business Ownership
- Advantages of Small Business Ownership
- Disadvantages of Small Business Ownership
- 2.6: Starting a Business
- Questions to Ask Before You Start a Business
- The Business Idea
- Ownership Options
- Starting from Scratch
- Buying an Existing Business
- Getting a Franchise
- 2.7: The Business Plan
- Purpose of a Business Plan
- Sections of the Business Plan
- Executive Summary
- Description of Proposed Business
- Industry Analysis
- Mission Statement and Core Values
- Management Plan
- A. Legal Form of Organization
- B. Qualifications of Management Team and Compensation Package
- C. Organizational Structure
- Goods, Services, and the Production Process
- Marketing
- Global Issues
- Financial Plan
- Appendices
- 2.8: How to Succeed in Managing a Business
- Why Do Businesses Succeed?
- Why Do Businesses Fail?
- Help from the SBA
- 2.9: Cases and Problems
- 2.10: Business Plan Project
- 2.11: Nike Case
- Endnotes
- Chapter 3: Selecting a Form of Business Ownership
- 3.1: The Ice Cream Men
- 3.2: Factors to Consider
- 3.3: Sole Proprietorship
- Advantages and Disadvantages of Sole Proprietorships
- 3.4: Partnership
- The Partnership Agreement
- Unlimited Liability and the Partnership
- Limited Partnerships
- Advantages and Disadvantages of Partnerships
- 3.5: Corporation
- Ownership and Stock
- Benefits of Incorporation
- Limited Liability
- Financial Resources
- Specialized Management
- Continuity and Transferability
- Drawbacks to Incorporation
- 3.6: Other Types of Business Ownership
- Hybrids: S-Corporations and Limited-Liability Companies
- Attractive and Unattractive Features of Corporations
- Attractive and Unattractive Features of Sole Proprietorships and Partnerships
- The Hybrids
- S-Corporation
- Limited-Liability Company
- Cooperatives
- Not-for-Profit Corporations
- 3.7: Mergers and Acquisitions
- Mergers and Acquisitions
- Motives behind Mergers and Acquisitions
- Attain New Markets or Distribution Channels
- Realize More Efficient Economies of Scale
- Hostile Takeover
- 3.8: Cases and Problems
- 3.9: Business Plan Project
- 3.10: Nike Case
- Endnotes
- Chapter 4: Business Ethics and Social Responsibility
- 4.1: “Mommy, Why Do You Have to Go to Jail?”
- 4.2: Misgoverning Corporations: An Overview
- The Idea of Business Ethics
- What Is Ethics?
- What Is Social Responsibility?
- How Can You Recognize an Ethical Organization?
- Why Study Ethics?
- 4.3: The Individual Approach to Ethics
- Addressing Ethical Dilemmas
- Making Ethical Decisions
- Revisiting Johnson & Johnson
- What to Do When the Light Turns Yellow
- 4.4: Identifying Ethical Issues
- Bribes versus Gifts
- Conflicts of Interest
- Conflicts of Loyalty
- Issues of Honesty and Integrity
- Whistle-Blowing
- Refusing to Rationalize
- 4.5: The Organizational Approach to Ethics
- Ethical Leadership
- Exercising Ethical Leadership
- Tightening the Rules
- Codes of Conduct
- 4.6: Corporate Social Responsibility
- Owners
- Fiduciary Responsibilities
- Employees
- Safety and Health
- Freedom from Sexual Harassment
- Equal Opportunity and Diversity
- Equal Pay and the Wage Gap
- Building Diverse Workforces
- Wages and Benefits
- Customers
- Communities
- Financial Contributions
- Volunteerism
- Supporting Social Causes
- 4.7: Environmentalism
- Land Pollution
- Air Pollution
- Water Pollution
- Sustainability
- 4.8: Stages of Corporate Responsibility
- The Five Faces of Corporate Responsibility
- Here’s Your Salad—How About Fries?
- The Defensive Stage
- The Compliant Stage
- The Managerial Stage
- The Strategic Stage
- The Civil Stage
- 4.9: Cases and Problems
- 4.10: Business Plan Project
- 4.11: Nike Case
- Endnotes
- Chapter 5: Managing for Business Success
- 5.1: Noteworthy Management
- 5.2: What Do Managers Do?
- Functions of Management
- 5.3: Planning
- Developing a Strategic Plan
- Mission Statement
- Core Values
- Conduct a SWOT Analysis
- Set Goals and Objectives
- Develop Tactical and Operational Plans
- Tactical Plans
- Operational Plans
- Plan for Contingencies and Crises
- Contingency Planning
- Crisis Management
- 5.4: Organizing
- Levels of Management: How Managers Are Organized
- Top Managers
- Middle Managers
- First-Line Managers
- Organizational Structure: How Companies Get the Job Done
- Specialization
- Departmentalization
- Functional Organization
- Divisional Organization
- Product Division
- Customer Division
- Process Division
- Geographical Division
- The Organization Chart
- Reporting Relationships
- Lines of Authority
- Chain of Command
- Span of Control
- Delegating Authority
- Responsibility and Authority
- Centralization and Decentralization
- 5.5: Directing
- Leadership Styles
- Transformational Leadership
- 5.6: Controlling
- A Five-Step Control Process
- 5.7: Managerial Skills
- Technical Skills
- Interpersonal Skills
- Conceptual Skills
- Communication Skills
- Time-Management Skills
- Decision-Making Skills
- A Six-Step Approach to Problem Solving
- Applying Your Skills at Notes-4-You
- 5.8: Cases and Problems
- 5.9: Business Plan Project
- 5.10: Nike Case
- Endnotes
- Chapter 6: Recruiting, Motivating, and Keeping Quality Employees
- 6.1: The Grounds of a Great Work Environment
- 6.2: Human Resource Management
- Human Resource Planning
- Job Analysis
- HR Supply and Demand Forecasting
- Recruiting Qualified Employees
- Where to Find Candidates
- Internal versus External Recruiting
- How to Find Candidates
- The Selection Process
- Application
- Employment Tests
- Interview
- Physical Exam and Reference Checks
- Final Decision
- Contingent Workers
- The Positives and Negatives of Temporary Work and Side Gigs
- 6.3: Developing Employees
- New-Employee Orientation
- Training and Development
- Diversity in the Workplace
- 6.4: Motivating Employees
- Hierarchy-of-Needs Theory
- Needs Theory and the Workplace
- Two-Factor Theory
- Two-Factor Theory and the Workplace
- Expectancy Theory
- Expectancy Theory and the Workplace
- Equity Theory
- 6.5: What Makes a Great Place to Work?
- Job Redesign
- Job Rotation
- Job Enlargement
- Job Enrichment
- Work/Life Quality
- Alternative Work Arrangements
- Flextime
- Compressed Workweeks
- Part-Time Work
- Job Sharing
- Telecommuting
- Family-Friendly Programs
- Dependent Care
- Paid Parental Leave
- Caring for Yourself
- Unmarried without Children
- Compensation and Benefits
- Wages and Salaries
- Piecework and Commissions
- Incentive Programs
- Bonus Plans
- Profit-Sharing Plans
- Stock-Option Plans
- Benefits
- 6.6: Performance Appraisal
- The Basic Three-Step Process
- 360-Degree and Upward Feedback
- Retaining Valuable Employees
- Creating a Positive Work Environment
- The Employee-Friendly Workplace
- Recognizing Employee Contributions
- Involving Employees in Decision Making
- Why People Quit
- Involuntary Termination
- Employment at Will
- 6.7: Labor Unions
- Union Structure
- Collective Bargaining
- The Negotiation Process
- Mediation and Arbitration
- Grievance Procedures
- When Negotiations Break Down
- Union Tactics
- Management Tactics
- The Future of Unions
- 6.8: Cases and Problems
- 6.9: Business Plan Project
- 6.10: Nike Case
- Endnotes
- Chapter 7: Product Design and Development
- 7.1: Riding the Crest of Innovation
- 7.2: What Is a Product?
- Types of Product Developments
- New-to-the-Market Products
- Entrepreneurial Start-Ups
- How to Take a Calculated Risk
- 7.3: Where Do Product Ideas Come From?
- Purple Cow Ideas
- 7.4: Identifying Business Opportunities
- Utility
- 7.5: Understand Your Industry
- Evaluating Your Industry
- Segmenting Your Market
- Assessing Your Competition
- 7.6: Forecasting Demand
- People in Similar Businesses
- Potential Customers
- Published Industry Data
- 7.7: Breakeven Analysis
- 7.8: Product Development
- Product Development Is a Risky Proposition
- The Product Development Process
- Evaluate Opportunities and Select the Best Product Idea
- Get Feedback to Refine the Product Concept
- Make Sure the Product Performs and Appeals to Consumers
- Design with Manufacturing in Mind
- Build and Test Prototypes
- Ramp Up Production and Run Market Tests
- Launch the Product
- 7.9: Protecting Your Idea
- 7.10: Cases and Problems
- 7.11: Business Plan Project
- 7.12: Nike Case
- Endnotes
- Chapter 8: Operations Management in Manufacturing and Service Industries
- 8.1: The Challenge: Producing Quality Jetboards
- 8.2: Operations Management in Manufacturing
- Operations Management in Manufacturing
- Planning the Production Process
- Production-Method Decisions
- Make-to-Order
- Mass Production
- Mass Customization
- Facilities Decisions
- Site Selection
- Capacity Planning
- 8.3: Facility Layouts
- 8.4: Managing the Production Process in a Manufacturing Company
- Purchasing and Supplier Selection
- E-Purchasing (or e-procurement)
- Inventory Control
- Just-in-Time Production
- Material Requirements Planning
- Work Scheduling
- 8.5: Graphical Tools: Gantt and PERT Charts
- Gantt Charts
- PERT Charts
- 8.6: The Technology of Goods Production
- Computer-Aided Design
- Computer-Aided Manufacturing
- Computer-Integrated Manufacturing
- Flexible Manufacturing Systems
- 8.7: Operations Management for Service Providers
- Operations Planning
- Operations Processes
- Facilities
- Site Selection
- Size and Layout
- Capacity Planning
- Managing Operations
- Scheduling
- Inventory Control
- 8.8: Producing for Quality
- Quality Management
- Customer Satisfaction
- Employee Involvement
- Continuous Improvement
- Statistical Process Control
- Benchmarking
- International Quality Standards
- ISO 9000 and ISO 14000
- Outsourcing
- Outsourcing in the Goods-Producing Sector
- Outsourcing in the Service Sector
- 8.9: Cases and Problems
- 8.10: Business Plan Project
- 8.11: Nike Case
- Endnotes
- Chapter 9: Business in a Global Environment
- 9.1: It’s a Small World
- 9.2: The Globalization of Business
- Why Do Nations Trade?
- Absolute and Comparative Advantage
- Absolute Advantage
- Comparative Advantage
- How Do We Measure Trade between Nations?
- Managing the National Credit Card
- Balance of Payments
- 9.3: Opportunities in International Business
- Importing and Exporting
- Licensing and Franchising
- Contract Manufacturing and Outsourcing
- Strategic Alliances and Joint Ventures
- Foreign Direct Investment and Subsidiaries
- Multinational Corporations
- Criticism of MNC Culture
- In Defense of MNC Culture
- 9.4: The Global Business Environment
- The Cultural Environment
- Language
- Time and Sociability
- High- and Low-Context Cultures
- Intercultural Communication
- The Economic Environment
- Economic Development
- Currency Valuations and Exchange Rates
- The Legal and Regulatory Environment
- Foreign Corrupt Practices Act
- 9.5: Trade Controls
- Tariffs
- Quotas
- Dumping
- The Pros and Cons of Trade Controls
- 9.6: Reducing International Trade Barriers
- Trade Agreements and Organizations
- General Agreement on Tariffs and Trade
- World Trade Organization
- Financial Support for Troubled Economies
- The International Monetary Fund
- The World Bank
- Criticism of the IMF and the World Bank
- Trading Blocs
- North American Free Trade Association
- The European Union
- The Euro
- Other Trading Blocs
- 9.7: Preparing for a Career in International Business
- Plan Your Undergraduate Education
- Get Some Direct Experience
- Interact with People from Other Cultures
- 9.8: Cases and Problems
- 9.9: Business Plan Project
- 9.10: Nike Case
- Endnotes
- Chapter 10: Marketing: Providing Value to Customers
- 10.1: A Robot with Attitude
- 10.2: What Is Marketing?
- The Marketing Concept
- Marketing Strategy
- Selecting a Target Market
- Identifying Your Market
- Segmenting the Market
- Demographic Segmentation
- Geographic Segmentation
- Behavioral Segmentation
- Psychographic Segmentation
- Clustering Segments
- 10.3: The Marketing Mix
- Developing a Product
- Conducting Marketing Research
- Branding
- Branding Strategies
- Building Brand Equity
- Packaging and Labeling
- 10.4: Pricing a Product
- New Product Pricing Strategies
- Skimming and Penetration Pricing
- Other Pricing Strategies
- Cost-Based Pricing
- Demand-Based Pricing
- Target Costing
- Prestige Pricing
- Odd-Even Pricing
- 10.5: Placing a Product
- Distribution Channels
- Selling Directly to Customers
- Selling through Retailers
- Selling through Wholesalers
- Physical Distribution
- Warehousing
- Materials Handling
- Automation
- Just-in-Time Production
- Transportation
- Creating an Effective Distribution Network: The Supply Chain
- Supply Chain Management
- The Value Chain
- The Customer Value Triad
- 10.6: Promoting a Product
- Promotional Tools
- Advertising
- Personal Selling
- Publicity and Public Relations
- Marketing Robosapien
- 10.7: Interacting with Your Customers
- Customer-Relationship Management
- Permission versus Interruption Marketing
- Social Media Marketing
- PepsiCo (Mountain Dew)
- Starbucks
- Free Coffee on Tax Day (via Twitter’s Promoted Tweets)
- Free Pastry Day (Promoted through Twitter and Facebook)
- Social Media Marketing Challenges
- 10.8: The Product Life Cycle
- Life Cycle and the Changing Marketing Mix
- Introduction
- Growth
- Maturity
- Decline
- 10.9: The Marketing Environment
- The Political and Regulatory Environment
- The Economic Environment
- The Competitive Environment
- The Technological Environment
- The Social and Cultural Environment
- Generation Gaps
- Baby Boomers
- Generation X
- Millennials
- Consumer Behavior
- The Buying Process
- Influences on Buying Behavior
- Psychological Influences
- Social Influences
- 10.10: Careers in Marketing
- Advertising
- Brand and Product Management
- Marketing Research
- Supply Chain and Logistics Management
- Retailing
- Sales
- 10.11: Cases and Problems
- 10.12: Business Plan Project
- 10.13: Nike Case
- Endnotes
- Chapter 11: Operating in a Digital Marketing and Social Networking Environment
- 11.1: Two Talented Technology Geniuses Merge
- 11.2: Product
- Technology-Based Products
- Digital Applications
- A Piece of the Puzzle
- 11.3: Pricing
- Pricing a Beetle
- Pricing the Oculus Rift
- Dynamic Pricing
- Revenue Optimization System
- 11.4: Placement
- Online Stores
- Supply Chain
- Delivery Options
- 11.5: Promotion
- Advantages of Digital Ads
- Internet-Based Retailers
- Content Marketing
- Content Marketing and Starbucks
- Help Facilitate Human Connections
- Connections with Customers
- Pumpkin Spice Latte
- Customer Feedback
- Make the World a Little Better
- A Year of Good
- Meet Me at Starbucks
- Upstanders
- Why Is Starbucks So Successful at Content Marketing?
- 11.6: Big Data and Privacy
- What Is Done with Big Data?
- Privacy and Ethics
- 11.7: Cases and Problems
- 11.8: Business Plan Project
- 11.9: Nike Case
- Endnotes
- Chapter 12: The Role of Accounting in Business
- 12.1: Rent a Room or a House
- 12.2: The Role of Accounting
- The Language of Business
- Fields of Accounting
- Management Accounting
- Financial Accounting
- Who Uses Financial Accounting Information?
- Owners and Managers
- Investors and Creditors
- Government Agencies
- Other Users
- 12.3: Understanding Financial Statements
- The Function of Financial Statements
- Toying with a Business Idea
- The Income Statement
- Did You Make Any Money?
- What If You Want to Make More Money?
- “What If” Number One—Four Toys Instead of Five
- “What If” Number Two—Reduce Operating Costs
- “What If” Number Three—Increase Sales
- Breakeven Analysis
- The Balance Sheet
- The Accounting Equation
- The Statement of Owner’s Equity
- How Do Financial Statements Relate to One Another?
- 12.4: Accrual Accounting
- What Is Accrual Accounting?
- Going to School on a New Business Idea
- Accrual-Basis Financial Statements
- Beginning Balance Sheet
- Types of Assets
- Types of Liabilities
- Liabilities and Owner’s Equity
- Assets
- Income Statement
- A Few Additional Expenses
- Statement of Owner’s Equity
- End-of-First-Year Balance Sheet
- Statement of Cash Flows
- 12.5: Financial Statement Analysis
- The Comparative Income Statement
- Vertical Percentage Analysis
- Asking the Right Questions
- Ratio Analysis
- Profit Margin Ratios
- Net Profit Margin
- Management Efficiency Ratios
- Management Effectiveness Ratios
- Financial Condition Ratios
- Current Ratio
- Debt-to-Equity Ratio
- What Have the Ratios Told Us?
- 12.6: The Profession: Ethics and Opportunities
- Accountant, Audit Thyself?
- Accounting “Strategy,” Ethics, and the Law
- Who Can You Trust?
- Are You Ethical?
- Sarbanes-Oxley Act (SOX)
- The Profession’s Code of Ethics
- Careers in Accounting
- Job Descriptions
- The Job and Its Prospects
- The Job Market Today
- 12.7: Cases and Problems
- 12.8: Business Plan Project
- 12.9: Nike Case
- Endnotes
- Chapter 13: Managing Financial Resources
- 13.1: How to Keep from Going Under
- 13.2: The Functions of Money
- Medium of Exchange
- Measure of Value
- Store of Value
- The Money Supply
- M-1 and M-2
- What, Exactly, Is “Plastic Money”?
- 13.3: Financial Institutions
- Depository and Nondepository Institutions
- Commercial Banks
- Savings Banks
- Credit Unions
- Finance Companies
- Insurance Companies
- Brokerage Firms
- Financial Services
- Bank Regulation
- Crisis in the Financial Industry (and the Economy)
- How Banks Expand the Money Supply
- The Money Multiplier
- 13.4: The Federal Reserve System
- The Tools of the Fed
- Reserve Requirements
- The Discount Rate
- Open Market Operations
- The Federal Funds Rate
- The Banker’s Bank and the Government’s Banker
- 13.5: The Role of the Financial Manager
- Financing a New Company
- Developing a Financial Plan
- Estimating Sales
- Getting the Money
- Personal Assets
- Loans from Family and Friends
- Bank Loans
- Maturity
- Security
- Interest
- Making the Financing Decision
- Crowdfunding
- Equity Crowdfunding
- Rewards-Based Funding
- Financing the Business During the Growth Stage
- Managing Cash
- Managing Accounts Receivable
- Managing Accounts Payable
- Budgeting
- Seeking Out Private Investors
- Angels and Venture Capitalists
- Going Public
- 13.6: Understanding Securities Markets
- Primary and Secondary Markets and Stock Exchanges
- Organized Exchanges
- OTC Markets
- Regulating Securities Markets: The SEC
- Measuring Market Performance: Market Indexes
- The Dow
- The NASDAQ Composite and the S&P 500
- How to Read a Stock Listing
- 13.7: Financing the Going Concern
- Stock
- The Risk/Reward Trade-Off
- Common Stock
- Preferred Stock
- Cumulative and Convertible Preferred Stock
- Bonds
- Treasuries and Munis
- Choosing Your Financing Method
- 13.8: Careers in Finance
- Positions in Commercial Banking
- Positions in Corporate Finance
- Positions in the Investment Industry
- Graduate Education and Certification
- 13.9: Cases and Problems
- 13.10: Business Plan Project
- 13.11: Nike Case
- Endnotes
- Chapter 14: Teamwork and Communications
- 14.1: The Team with the RAZR’S Edge
- 14.2: The Team and the Organization
- What Is a Team? How Does Teamwork Work?
- Teams versus Groups
- Some Key Characteristics of Teams
- Why Organizations Build Teams
- The Effect of Teams on Performance
- Types of Teams
- Manager-Led Teams
- Self-Managing Teams
- Cross-Functional Teams
- Virtual Teams
- 14.3: Why Teamwork Works
- Factors in Effective Teamwork
- Group Cohesiveness
- What Makes a Team Cohesive?
- Groupthink
- Why Teams Fail
- Motivation and Frustration
- 14.4: The Team and Its Members
- “Life Is All about Group Work”
- Will You Make a Good Team Member?
- What Skills Does the Team Need?
- What Roles Do Team Members Play?
- Task-Facilitating Roles
- Relationship-Building Roles
- Blocking Roles
- Class Team Projects
- What Does It Take to Lead a Team?
- Influence Team Members and Gain their Trust
- 14.5: The Business of Communication
- Communication by Design
- What Is Communication?
- Your Ticket In (or Out)
- Why Are Communication Skills Important?
- What Skills Are Important?
- 14.6: Communication Channels
- What Is Organizational Communication?
- Communication Flows
- Advantages of Communication Flows
- Disadvantages of Communication Flows
- Channels of Communication
- The Formal Communication Network
- The Informal Communication Network
- Problems with the Flow of Information through Informal Channels
- What to Do about Informal Information Flows
- Overcoming Barriers to Communication
- What Are Barriers to Communication?
- Two Types of Barriers
- Cultural Barriers
- Functional Barriers
- 14.7: Forms of Communication
- How to Write a Formal Business E-Mail
- Tips for Writing Business E-Mails
- How to Write an Effective Memo
- Planning, Preparing, Practicing, and Presenting
- Plan
- Prepare
- Practice
- Present
- Visual Aids
- Nonverbal Communication
- 14.8: Cases and Problems
- 14.9: Business Plan Project
- Endnotes
- Chapter 15: Personal Finances
- 15.1: Where Does Your Money Go?
- Building a Good Credit Rating
- Understand the Cost of Borrowing
- A Few More Words about Debt
- Why You Owe It to Yourself to Manage Your Debts
- 15.2: Financial Planning
- The Financial Planning Life Cycle
- Choosing a Career
- Financing a College Education
- Find a Great Job
- Getting a Job Offer
- Evaluating Job Offers
- 15.3: Time Is Money
- Compound Interest
- Time Value of Money
- 15.4: The Financial Planning Process
- Step 1: Evaluating Your Current Financial Situation
- Preparing Your Net-Worth Statement
- Assets
- Liabilities
- Preparing Your Cash-Flow Statement
- Step 2: Set Short-Term, Intermediate-Term, and Long-Term Financial Goals
- Step 3: Develop a Budget and Use It to Evaluate Financial Performance
- Figuring the Variance
- Setting Mature Goals
- Levels of Mature Goals
- Present and Future Consumption Goals
- A Few Words about Saving
- Paying Yourself First
- 15.5: A House Is Not a Piggy Bank: A Few Lessons from the Subprime Crisis
- Disposing of Savings
- Subprime Rates and Adjustable Rate Mortgages
- The Meltdown
- Subprime Directives: A Few Lessons from the Subprime Crisis
- 15.6: Cases and Problems
- Endnotes
- Chapter 16: Managing Information and Technology
- 16.1: A Winning Hand for Caesars
- 16.2: Data Versus Information
- Information Systems
- Differences in Information Needs
- The Need to Share Information
- Enterprise Systems
- What If You Don’t Have ERP?
- What If You Do Have ERP?
- 16.3: Managing Data
- Data and Databases
- Warehousing and Mining Data
- Data Mining
- Data Mining and Customer Behavior
- 16.4: Types of Information Systems
- Operations Support Systems
- Transaction Processing Systems
- Process Control Systems
- Design and Production Systems
- Management Support Systems
- Management Information Systems
- Decision Support Systems
- Executive Information Systems
- Artificial Intelligence
- Expert Systems
- Face-Recognition Technology
- 16.5: Computer Networks and Cloud Computing
- Networks
- Cloud Computing
- Business Applications
- The As-A-Service Group
- Advantages and Disadvantages of Cloud Computing
- Advantages
- Disadvantages
- Go or No Go?
- 16.6: Data Communications Networks
- The Internet and the World Wide Web
- The Technology of the Web
- Intranets and Extranets
- E-Commerce
- Why Business Uses the Internet
- The Virtual Company
- 16.7: Security Issues in Electronic Communication
- Data Security
- Malicious Programs
- Viruses, Worms, and Trojan Horses
- Spoofing
- Revenue Theft
- Denial of Service
- Piracy
- Firewalls
- Risks to Customers
- Credit Card Theft
- Password Theft
- Invasion of Privacy
- How Do “Cookies” Work?
- Shoring Up Security and Building Trust
- Encryption
- Certificate Authorities
- 16.8: Careers in Information Management
- 16.9: Cases and Problems
- Endnotes
- Chapter 17: The Legal and Regulatory Environment of Business
- 17.1: Whatever Happened to…George McGovern?
- 17.2: Law and the Legal System
- A System of Rules and Principles
- Flexibility
- Fairness
- Functions of Law
- 17.3: Criminal Versus Civil Law
- Criminal Law
- Civil Law
- Tort Law
- Intentional Torts
- 17.4: Negligence Torts
- Elements of a Negligence Claim
- Negligence and Employer Liability
- The Law of Contracts
- Employment Contracts
- Respondeat Superior
- Scope of Employment
- 17.5: Product Liability
- Pursuing a Claim of Product Liability
- Grounds of Negligence
- Grounds of Strict Liability
- Strict Liability in the Distribution Chain
- Grounds of Breach of Warranty
- Types of Warranties
- Express Warranties
- Implied Warranties
- Product Liability and Agency Law
- Seeking Damages
- The Goals of Tort Law
- Compensatory Damages
- Punitive Damages
- The Goals of Contract Law
- 17.6: Some Principles of Public Law
- Why Cigarette Littering Is against the Law
- Statutory Responses to Littering
- Why Cigarettes Cost So Much
- Excises and Externalities
- Government and the Economic Environment of Business
- Government Intervention in the Marketplace
- Market Failure: Theory versus Reality
- Law and Economic Decision Making
- Efficiency and the Law
- Contracting and the Law
- Ethics and the Law
- Why Businesses Ban Smoking in the Workplace
- Federal Statutory Law: OSHAct
- Federal Administrative Law: OSHA
- Administrative Rulemaking: OSHA’s General Duty Clause
- Administrative Law and Judicial Review
- Case Law
- Beyond OSHA: Public Law, Public Policy, and Environmental Tobacco Smoke
- Law and the “Public Interest”
- 17.7: Cases and Problems
- Endnotes
- Chapter 18: Appendix: Introducing Your Business Plan Project
- 18.1: Choices and Tasks
- 18.2: Standard Business Plan Format: Instructions
- Section Descriptions
- Chapter 19: Appendix: Estimating Sales
- 19.1: Approaches To Estimating Sales
- Calculating Percentage of the Total U.S. Market
- Calculating Percentage of a Geographical Market
- Using Competitors’ Financial Reports
- Identifying Competitors and Finding Income Statements
- Using Competitors’ Financial Reports
- Backing Into Your Sales Figure
- Business Plan Project
- A Few Words About First-Year Sales
- Chapter 20: Appendix: Preparing Financial Reports with the Excel Template
- 20.1: How To Use the Template
- Working Your Way through the Template
- 20.2: Completing Each Section
- Business Type and Name
- Sales Plan
- HR Plan
- Financial Assumptions
- 20.3: Review Your Income Statements
- Income (Loss) Ranges
- 20.4: Preparing Your Financial Plan Group Report
- Cash Requirements
- The Final Tally: Total Cash Requirements
- Cash Sources
- Making Sense of Financial Reports
- The Teamwork Touchstone
- Endnotes
- Index
