Instant download Human Resource Management 15th Edition Dessler Solutions Manual pdf docx epub after payment.
Product details:
- ISBN-10 : 0134235452
- ISBN-13 : 978-0134235455
- Author: Gary Dessler
Human Resource Management provides readers with the daily tools and skills they need to function as successful managers–in both human resources and business in general. With a practical approach, the text explores the evolution of the field, highlighting the introduction of revolutionary new technologies and social media platforms such as LinkedIn and cloud computing.
The Fifteenth Edition focuses on the positive impacts technology has had on the HR field. The ability to vet potential employees on the Internet shifts more HR responsibilities to managers, leaving HR departments with more time to carry out strategic, long-term endeavors for boosting employee performance and engagement. With a heavy focus on emerging industry trends, the text prepares readers with everything they need to be successful managers and HR personnel in the 21st century.
Table of contents:
Part 1 Introduction 1 Chapter 1 Introduction to Human Resource Management 1 Human Resource Management at Work 2 What Is Human Resource Management? 2 Why Is Human Resource Management Important to All Managers? 3 Line and Staff Aspects of Human Resource Management 3 Line Managers' Human Resource Duties 4 Human Resource Manager's Duties 4 Cooperative Line and Staff HR Management: An Example 5 From Line Manager to HR Manager 7 The Changing Environment of Human Resource Management 8 Globalization Trends 8 Technological Trends 10 Trends in the Nature of Work 10 Workforce Demographic Trends 11 The Changing Role of Human Resource Management 12 Strategic Human Resource Management 12 Creating High-Performance Work Systems 13 Measuring the Human Resource Management Team's Performance 15 Managing with the HR Scorecard Process 17 The Human Resource Manager's Proficiencies 17 Four Proficiencies 17 HR Certification 18 Managing within the Law 18 Managing Ethics 20 The Plan of this Book 20 The Basic Themes and Features 20 Chapter Contents Overview 21 Part 1: Introduction 21 Part 2: Recruitment and Placement 21 Part 3: Training and Development 22 Part 4: Compensation 22 Part 5: Employee Relations 22 The Topics Are Interrelated 22 Summary 23 Discussion Questions 24 Individual and Group Activities 24 Experiential Exercise 25 Application Case 25 Continuing Case 26 Chapter 2 Equal Opportunity and the Law 31 Equal Employment Opportunity 1964-1991 32 Title VII of the 1964 Civil Rights Act 32 Executive Orders 33 Equal Pay Act of 1963 33 Age Discrimination in Employment Act of 1967 33 Vocational Rehabilitation Act of 1973 33 Pregnancy Discrimination Act of 1978 33 Federal Agency Guidelines 34 Early Court Decisions Regarding Equal Employment Opportunity 34 Equal Employment Opportunity 1990-91-Present 35 The Civil Rights Act of 1991 35 The Americans with Disabilities Act 36 State and Local Equal Employment Opportunity Laws 41 Sexual Harassment 41 n The New Workforce: Enforcing Equal Employment Laws with #nternational Employees 47 Defenses Against Discrimination Allegations 48 Adverse Impact 49 Bona Fide Occupational Qualification 50 Business Necessity 51 Other Considerations in Discriminatory Practice Defenses 52 Illustrative Discriminatory Employment Practices 52 A Note on What You Can and Cannot Do 52 Recruitment 53 Selection Standards 53 Sample Discriminatory Promotion, Transfer, and Layoff Practices 54 The Eeoc Enforcement Process 55 Voluntary Mediation 57 Mandatory Arbitration of Discrimination Claims 58 Management Guidelines for Addressing EEOC Claims 58 Diversity Management and Affirmative Action Programs 60 n When Your's on Your Own: Dealing with Discrimination Issues and the EEOC 60 Managing Diversity 61 Workforce Diversity in Practice 62 Diversity's Benefits 62 Equal Employment Opportunity Versus Affirmative Action 63 Steps in an Affirmative Action Program 63 n Improving Productivity Through HRIS: Measuring Diversity 64 Recruiting Minorities Online 64 Reverse Discrimination 64 Summary 65 Discussion Questions 65 Individual and Group Activities 67 Experiential Exercise 67 Application Case 68 Continuing Case 69 Chapter 3 Strategic Human Resource Management and the #R Scorecard 77 The Strategic Management Process 78 Steps in Strategic Management 78 Types of Strategies 82 Achieving Strategic Fit 83 n When Your's on Your Own: Using Computerized Business Planning Software 83 Human Resource Management's Role in Creating Competitive Advantage 85 n The New Workforce: Longo Toyota 85 Strategic Human Resource Management 86 Strategic Human Resource Challenges 87 Human Resource Management's Strategic Roles 88 The Strategy Execution Role 89 The Strategy Formulation Role 90 Creating the Strategic Human Resource Management System 91 The High-Performance Work System 92 Translating Strategy into Human Resource Policy and Practice 94 Translating Strategy into Human ResourcePolicies and Practices: An Example 95 Summary 97 Discussion Questions 98 Individual and Group Activities 98 Experiential Exercise 99 Application Case 99 Continuing Case 100 Part 2 Recruitment and Placement 125 Chapter 4 Job Analysis 125 The Basics of Job Analysis 126 Uses of Job Analysis Information 126 Steps in Job Analysis 127 Methods for Collecting Job Analysis Information 129 Some Job Analysis Guidelines 129 The Interview 129 Questionnaires 133 Observation 133 Participant Diary/Logs 136 Quantitative Job Analysis Techniques 137 Internet-Based Job Analysis 140 A Final Point: Use Multiple Sources to Collect the Data 140 Writing Job Descriptions 141 Job Identification 144 Job Summary 144 Relationships 145 Responsibilities and Duties 145 Standards of Performance and Working Conditions 145 Duty: Accurately Posting Accounts Payable 146 n Know Your Employment Law: Writing Job Descriptions That Comply #ith the ADA 146 Duty: Meeting Daily Production Schedule 147 Using the Internet for Writing Job Descriptions 147 Writing Job Specifications 148 Specifications for Trained Versus Untrained Personnel 148 Specifications Based on Judgment 148 n When Your's on Your Own: Using O*NET 150 Job Specifications Based on Statistical Analysis 153 Job Analysis in a "Jobless" World 153 A (Very) Brief History: From Specialized to Enlarged Jobs 153 Why Managers Are "Dejobbing" Their Companies 154 n The New Workforce: Global Job Analysis Applications 154 Competency-Based Job Analysis 155 An Example: BP's Matrices 158 Summary 159 Discussion Questions 159 Individual and Group Activities 160 Experiential Exercise 160 Application Case 161 Continuing Case 161 Chapter 5 Personnel Planning and Recruiting 165 The Recruitment and Selection Process 166 Planning and Forecasting 166 Forecasting Personnel Needs 167 Forecasting the Supply of Inside Candidates 169 Forecasting the Supply of Outside Candidates 171 Effective Recruiting 172 Why Recruiting Is Important 172 Recruiting's Complexities 172 n Know Your Employment Law: Preemployment Activities 173 Organizing the Recruitment Function 174 Measuring Recruiting Effectiveness 174 The Recruiting Yield Pyramid 176 Internal Sources of Candidates 176 Internal Sources: Pros and Cons 176 Finding Internal Candidates 177 Rehiring 177 Succession Planning 177 Improving Productivity Through HRIS: Succession Planning Systems 178 Outside Sources of Candidates 178 Recruiting via the Internet 178 Advertising 182 Employment Agencies 183 Temp Agencies and Alternative Staffing 185 Offshoring/Outsourcing White-Collar and Other Jobs 186 n Know Your Employment Law: Contingent Workers 187 Executive Recruiters 188 n When Your's on Your Own: Recruiting 101 189 On Demand Recruiting Services 190 College Recruiting 190 Referrals and Walk-Ins 191 Recruiting Source Use and Effectiveness 192 Improved Productivity Through HRIS: An Integrated Technology Approach to Recruiting 194 Recruiting a More Diverse Workforce 194 Single Parents 194 Older Workers 195
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