Instant download Solution Manual for Fundamentals of Case Management Practice: Skills for the Human Services 5th Edition pdf docx epub after payment.
Product details:
- ISBN-10 : 130509476X
- ISBN-13 : 978-1305094765
- Author: Nancy Summers
This book/workbook is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. The fifth edition focuses on what is most important for readers to consider, document, and pass along in each step of the human services process. Chapters walk readers through each step of the case management process, while realistic exercises drawn from active professionals expose readers to a broad range of true-to-life circumstances and difficulties.
Table Of Contents:
- Ch 1: Introduction
- A History of Case Management
- Language in Social Services
- Why We Use Case Management
- Case Management as a Process
- Advocacy
- Service Coordination
- Levels of Case Management
- Separating Case Management from Therapy
- Case Management in Provider Agencies
- Managed Care and Case Management
- Caseloads
- Generic Case Management
- Ch 1: Summary
- Ch 1: Exercises I: Case Management
- Ch 1: Exercises II: Decide on the Best Course of Action
- Ch 2: Ethics and Other Professional Responsibilities for Human Service Workers
- Ch 2: Introduction
- The Broader Ethical Concept
- Dual Relationships
- Boundaries
- Value Conflicts
- The Rights of Individuals Receiving Services
- Confidentiality
- Privacy
- Health Insurance Portability and Accountability Act
- Social Networking
- Privileged Communication
- When You Can Give Information
- Diagnostic Labeling
- Involuntary Commitment
- Ethical Responsibilities
- Protecting a Person’s Self-Esteem
- Stealing from Clients
- Competence
- Responsibility to Your Colleagues and the Profession
- Professional Responsibility
- Ch 2: Summary
- Ch 2: Exercises I: Ethics
- Ch 2: Exercises II: Ethically, What Went Wrong?
- Ch 2: Exercises III: Decide on the Best Course of Action
- Ch 2: Exercises IV: What is Wrong Here?
- Ch 3: Applying the Ecological Model: A Theoretical Foundation for Human Services
- Ch 3: Introduction
- The Three Levels of the Ecological Model
- The Micro Level: Looking at What the Person Brings
- Looking at What the Context Brings
- Why Context Is Important
- Seeking a Balanced View of the Client
- Developmental Transitions
- Developing the Interventions
- Working with the Generalist Approach
- Macro Level Interventions Are Advocacy
- Summary
- Ch 3: Exercises I: Looking at Florence’s Problem on Three Levels
- Ch 3: Exercises II: Designing Three Levels of Intervention
- Ch 4: Cultural Competence
- Ch 4: Introduction
- Culture and Communication
- Your Ethical Responsibility
- Where Are the Differences?
- Strangers
- Anxiety and Uncertainty
- Thoughtless versus Thoughtful Communication
- Dimensions of Culture
- Obstacles to Understanding
- Competence
- Ch 4: Summary
- Ch 4: Exercises I: Testing Your Cultural Competence
- Ch 5: Attitudes and Boundaries
- Ch 5: Introduction
- Understanding Attitudes
- Basic Helping Attitudes
- Reality Check
- How Clients Are Discouraged
- A Further Understanding of Boundaries
- Seeing Yourself and the Client as Completely Separate Individuals
- Erecting Detrimental Boundaries
- Transference and Countertransference
- Ch 5: Summary
- Ch 5: Exercises I: Demonstrating Warmth, Genuineness, and Empathy
- Ch 5: Exercises II: Recognizing the Difference—Encouragement or Discouragement
- Ch 5: Exercises III: Blurred Boundaries
…
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