Solution Manual for Marketing: An Introduction Plus 2014 MyMarketingLab with Pearson eText — Package, 12/E – Gary Armstrong & Philip Kotler

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Product Details:

  • ISBN-10 ‏ : ‎ 0133763528
  • ISBN-13 ‏ : ‎ 978-0133763522
  • Author:  Gary Armstrong, Philip Kotler

Marketing: An Introduction is intended for use in undergraduate Principles of Marketing courses. It is also suitable for those interested in learning more about the fundamentals of marketing.

This best-selling, brief text introduces marketing through the lens of creating value for customers.

With engaging real-world examples and information, Marketing: An Introduction shows students how customer value—creating it and capturing it—drives every effective marketing strategy.

The Twelfth Edition reflects the latest trends in marketing, including new coverage on online, social media, mobile, and other digital technologies.

 

Table of Content:

Part 1: Defining Marketing and the Marketing Process

Chapter 1: Marketing: Creating and Capturing Customer Value

Chapter 2: Company and Marketing Strategy: Partnering to Build Customer Relationships

Part 2: Understanding the Marketplace and Consumers

Chapter 3: Analyzing the Marketing Environment

Chapter 4: Managing Marketing Information to Gain Customer Insights

Chapter 5: Understanding Consumer and Business Buyer Behavior

Part 3: Designing a Customer-Driven Strategy and Mix

Chapter 6: Customer-Driven Marketing Strategy: Creating Value for Target Customers

Chapter 7: Products, Services, and Brands: Building Customer Value

Chapter 8: New Product Development and Product Life-Cycle Strategies

Chapter 9: Pricing: Understanding and Capturing Customer Value

Chapter 10: Marketing Channels: Delivering Customer Value

Chapter 11: Retailing and Wholesaling

Chapter 12: Communicating Customer Value: Advertising and Public Relations

Chapter 13: Personal Selling and Sales Promotion

Chapter 14: Direct and Online Marketing: Building Direct Customer Relationships

Part 4: Extending Marketing

Chapter 15: The Global Marketplace

Chapter 16: Sustainable Marketing: Social Responsibility and Ethics