Test Bank for Business Communication Essentials, 6th Edition: Courtland Bovee

Product details:

ISBN-10 ‏ : ‎ 0132971321
ISBN-13 ‏ : ‎ 978-0132971324
Author: Bovée/Thill

Directed primarily toward undergraduate business college/university majors, this text also provides practical content to current and aspiring industry professionals.

Only Bovée/Thill texts thoroughly address the new-media skills that employees are expected to have in today’s business environment. Business Communication Essentials presents these technologies in the context of proven communication strategies and essential business English skills.

Table contents:

UNIT 1: BUSINESS COMMUNICATION FOUNDATIONS
Chapter 1: Understanding Business Communication in Today's Workplace
Chapter 2: Communicating in Teams and Mastering Listening and Nonverbal 
 Communication Skills
UNIT 2: THE THREE-STEP WRITING PROCESS
Chapter 3: Planning Business Messages
Chapter 4: Writing Business Messages
Chapter 5: Completing Business Messages
UNIT 3: BRIEF BUSINESS CORRESPONDENCE 
Chapter 6: Working with Letters, Memos, E-Mail, and Instant Messages 
Chapter 7: Writing Routine Messages
Chapter 8: Writing Bad-News Messages
Chapter 9: Writing Persuasive Messages
UNIT 4: LONGER BUSINESS MESSAGES
Chapter 10: Understanding and Planning Business Reports and Proposals
Chapter 11: Composing and Completing Business Reports and Proposals
Chapter 12: Preparing and Giving Oral Business Presentations
UNIT 5: EMPLOYMENT MESSAGES
Chapter 13: Searching for Employment and Preparing Employment Messages
Chapter 14: Interviewing for Employment and Following Up
Appendix A: Format and Layout of Business Documents
Appendix B: Documentation of Report Sources
Appendix C: Correction Symbols
Video Guide with Exercises
Handbook of Grammar, Mechanics, and Usage
Answer Key to the Level-1 Self-Assessment Exercises

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