Instant download Test Bank for Information Technology for Management Advancing Sustainable, Profitable Business Growth, 9th edition : Efraim Turb pdf docx epub after payment.
Product details:
- ISBN-10 : 1118453247
- ISBN-13 : 978-1118453247
- Author: Efraim Turban; Carol Pollard
Information Technology for Management by Turban, Volonino Over the years, this leading IT textbook had distinguished itself with an emphasis on illustrating the use of cutting edge business technologies for achieving managerial goals and objectives. The 9th ed continues this tradition with coverage of emerging trends in Mobile Computing and Commerce, IT virtualization, Social Media, Cloud Computing and the Management and Analysis of Big Data along with advances in more established areas of Information Technology. The book prepares students for professional careers in a rapidly changing and competitive environment by demonstrating the connection between IT concepts and practice more clearly than any other textbook on the market today. Each chapter contains numerous case studies and real world examples illustrating how businesses increase productivity, improve efficiency, enhance communication and collaboration, and gain competitive advantages through the use of Information Technologies.
Table of contents:
Part 1 Emphasizing Local and Global Sustainability in the on-Demand and Sharing economies
1 Digital Transformation Disrupts Companies, Competition, and Careers Locally and Globally 1
Case 1.1 Opening Case: Uber and Airbnb Innovative Digital Business Models Facilitate Global Expansion and Operational Resilience During the COVID-19 Pandemic 2
Introduction 4
1.1 Doing Business in the On-Demand and Sharing Economies 5
Disruptive Digital Business Models 7
IT’s Role in the On-Demand and Sharing Economies 8
IT—Business Objectives 8
1.2 Business Process Improvement and Competition 10
What Is a Business Process? 11
Improving Business Processes 12
Don’t Automate, Obliterate! 12
Competition 13
1.3 IT Innovation and Disruption 15
Social–Mobile–Analytics–Cloud (SMAC) Model 15
Technology Mega Trends 16
COVID-19 Accelerates Digital Transformation 18
Lessons Learned 19
1.4 IT and You 20
On-Demand ‘Gig’ Workers 21
IT Adds Value to Your Performance and Career 22
Managing and Interpreting Big Data Are High Demand Skills 23
Becoming an Informed IT User 26
Case 1.2 Business Case: The IoT Comes to Sports 29
Case 1.3 Video Case: Creating a Digital Vision to Transform a Company and Improve the Customer Experience 30
2 Information Systems, IT Infrastructure, and the Cloud 31
Case 2.1 Opening Case: The Amazing Story of Tommy Flowers—Creator of the First Programmable Computer 32
Introduction 33
2.1 IS Concepts and Classification 34
IT Adds Value 34
Six Components of an IS 35
Data, Information, Knowledge, and Wisdom 36
Types of Information Systems 37
Transaction Processing System 38
Management Information System 40
Decision Support Systems 40
Executive Information System 41
ISs Exist within Corporate Culture 43
2.2 IT Infrastructure, IT Architecture, and Enterprise Architecture 43
Adding Value with an EA 44
Measuring EA Success 45
EA and Sustainability 46
Developing an EA 47
EA Must Be Dynamic and Evolving 48
2.3 Data Centers and Cloud Computing 48
Data Centers 49
Data Virtualization 50
Cloud Computing 53
Cloud Infrastructure 53
Moving Workloads from the Enterprise to the Cloud 53
Cloud Services 54
Anything-as-a-Service (XaaS) Models 54
Selecting a Cloud Vendor 57
2.4 Virtualization and Virtual Machines 59
Case 2.2 Business Case: Grupo AGORA Upgrades IT to Quench the Thirst of Millions Throughout Spain 64
3 Data Management, Data Warehouses, and Data Governance 66
Case 3.1 Opening Case: ThyssenKrupp Elevator Saves $1.5 Million and 900 Trees by Digitizing Documents 67
Introduction 68
3.1 Data Management 69
Database Technologies 69
Databases 70
Centralized Databases 71
Distributed Databases 72
Database Management System (DBMS) 73
Elements of a DBMS 73
Benefits of a DBMS 79
DBMS Vendor Rankings 80
3.2 Data Warehouses and Data Marts 81
Moving Data from a Database to a Data Warehouse or a Data Mart 81
Building and Using a Data Warehouse 82
Real-Time Support from an Active Data Warehouse 83
Data Lakes 85
3.3 Data Governance and Master Data Management (MDM) 85
Data Governance 85
Master Data and Master Data Management (MDM) 87
Benefits of Data Governance and Master Data Management 89
Information Management 90
Data Life Cycle and Data Principles 90
Harnessing Scattered Data 91
Breaking Down Data Silos 91
Culture Must Change 92
Garbage In, Garbage Out 93
The Cost of Dirty Data 94
3.5 Electronic Document, Record, and Content Management 96
Electronic Document Management 97
Electronic Document Management Systems 97
Electronic Records Management 97
Legal Duty to Retain Business Records 98
Electronic Records Management Systems 99
Enterprise Content Management 100
Enterprise Content Management Systems 100
Choosing an EDMS, ERMS, or ECMS 100
Case 3.2 Business Case: Dirty Data Jeopardize University Fundraising Efforts 104
4 Networks, the Internet of Things (IoT), and Edge Computing 107
Case 4.1 Opening Case: Cedar Park, Texas Improves Customer Communications to Empower Them to Conserve Water through Its New Smart Water Network 108
Introduction 109
4.1 Network Fundamentals 109
Business Functions Supported by Computer Networks 110
Types of Networks 111
Local Area Network (LAN) 111
Wide Area Network (WAN) 112
Intranets, Extranets, and Virtual Private Networks 113
Transmission Media and Speed 114
Network Components 115
Circuit Switching vs. Packet Switching 115
Network Applications 116
4.2 Wireless Networks and Standards 117
Differences Between 4G and 5G Networks 118
Advantages and Disadvantages of 5G 118
There Is a Growing Need for 5G 118
Wireless Network Standards 119
Wireless Connectivity 120
Wireless Networks Use Different Transmission Media 122
Wireless Network Technologies 123
4.3 Mobile Computing and the Internet of Things (IoT) 127
Mobile Network Drivers 127
More Smartphone Use 128
More High-Capacity Networks 128
Faster Broadband Speeds 128
More Mobile Video 129
Benefits of Mobile Computing 129
Mobile Technologies 129
Examples of NFC Applications and Their Potential Business Value 131
The Internet of Things 132
Factors Driving IoT 133
IoT Architecture 133
The Growth of IoT 134
Advantages and Disadvantages of IoT 136
Edge Computing 137
Edge Architecture and Apps 138
Industry Applications of Edge Computing 138
Choosing Mobile Computing Solutions 138
Networks Support Communication, Search, Collaboration and Relationships 139
4.4 Network Quality of Service 142
Net Neutrality 142
Quality of Service Models 143
Case 4.2 Business Case: Carnival Seeks to Keep Passengers Happier at Sea with IoT, NFC, and Edge Computing 147
5 Data Privacy and Cyber Security 149
Case 5.1 Opening Case: Yahoo Is Fined $117.5 Million for Worst Data Hacks in History 150
Introduction 151
5.1 Data Privacy Concerns and Regulations 152
Confused, Concerned, and Out of Control 152
The Privacy Paradox 154
Privacy Rights Are Civil Rights 154
U.S. Consumer Protection Data Privacy Regulations 154
U.S. State-Level Privacy Laws 155
European Union’s General Data Protection Rules (GDPR) 156
The EU-U.S. Privacy Shield 157
Public Lack of Understanding 157
5.2 Extent and Cost of Cyberattacks and Cyber Threats 158
Unintentional Cyber Threats 161
Intentional Cyber Threats 161
How Much Does a Cyberattack Really Cost an Organization? 169
Cyberattack Targets and Consequences 170
Most Prevalent and Deadly Cyber attack Targets 170
5.4 Defending Against Cyberattacks and Managing Risk 176
Cyber Defense Strategies 177
Managing Risk 178
Securing Systems 179
Backup and Recovery 181
Business Continuity Planning 182
Disaster Recovery Services 183
5.5 Regulatory Controls, Frameworks, and Models 184
General Defense Controls 185
Application Defense Controls 186
Auditing Information Systems 186
Government Regulations 187
Risk Management and IT Governance Frameworks 187
Industry Security Standards 189
IT Security Defense-In-Depth Model 189
Case 3.2 Business Case: Multi-National Marriott Hotels Could Face Consumer Backlash and up to $1 Billion in Regulatory Fines and Litigation Costs for Massive Data Breach 195
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Test Bank for Information Technology for Management Advancing Sustainable, Profitable Business Growth, 9th edition : Efraim Turb
