Name: Test Bank for Leadership and Management in Nursing, 4th Edition: Mary Ellen Grohar-Murray
SKU: 34323
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This is completed downloadable of Test Bank for Leadership and Management in Nursing, 4th Edition: Mary Ellen Grohar-Murray

Product Details:

ISBN-10 ‏ : ‎ 0135138671
ISBN-13 ‏ : ‎ 978-0135138670
Author: Mary Ellen Grohar-Murray

Completely updated in a new edition, this book utilizes widely accepted models of leadership, and recognizes time-related changes that have occurred in health care delivery and how nursing is practiced. With a heavy emphasis on the workplace, it covers legal and ethical issues, as well as improving human relationship skills. Additional topics include:

The new health care system,
Leadership theory, the interactive processes of leadership, and ethics
An overview of organization and management
Managers’ responsibilities
An introduction to the management of resources.

This is an esential resource for any staff nurse!

Table of Content:

Unit 1 Leadership
Chapter 1 The Health Care System: Environment for Nursing Leadership
Learning Objectives
Introduction
Key Concepts
The Rising Cost of Health Care
Managed Care
Background
Managed Care Characteristics
Quality Is Monitored and Evaluated
Utilization Management and Data Support Care Decisions
Primary Care Is of Central Importance
Interdisciplinary Care and Interdependence Are Necessary Components of Health Care Delivery
Contracts Are Used to Detail Finances and Delivery of Services
Managed Care Models
The Nursing Shortage
Solutions
Health Care Priorities
Forecast for Health Care
Nursing Leadership’s Heritage
Challenges to Nursing
Leadership Framework
Differentiating Leadership and Management
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Chapter 2 Leadership Theory
Learning Objectives
Introduction
Key Concepts
Definition of Leadership
Leadership Theory
Behavioral School of Leadership
Situational Theory
Contingency Model
Situational Leadership® Model
A New Concept of Leadership
Transformational Leadership
Connective Leadership
Process Model of Leadership
Stage One: Analysis and Problem Identification
Stage Two: Determination of Action
Stage Three: Evaluation of Action
Conclusions on the Use of Process
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Appendices
Chapter 3 Interactive Processes of Leadership: Communication and the Group Process
Learning Objectives
Introduction
Key Concepts
Communication
The Message
Communication Process
Ten Basics for Good Communication
Blocks to Communication
Culture and Gender
Communication with the Health Team
Preventing Communication Breakdown
Communication with Difficult People
Communication Networks
Team Building
Group Dynamics
Characteristics of a Group
Group Processes
Leader’s Impact on a Group
Insight
The Group Approach
Understanding
Diagnose a Sick Group
Flexibility
Evaluation of Group Effectiveness
Case Studies
Summary
Putting It All Together
Learner Exercises
Web Sites About Cultural Diversity
References
Appendix
Chapter 4 Decision Making and Conflict Management
Learning Objectives
Introduction
Key Concepts
Decision Making
Analysis
Prediction of Outcomes
Challenge to Nursing
Impact of Decisions
Systems of Decision Making
The Decision-Making Process
Identify Participants
Gather Pertinent Facts
Generate Alternatives
Predict Outcomes
Plan for Managing Consequences
Select Best Alternative
Management of Conflict
Nature of Conflict
The Basis of Conflict
Examples of Common Conflicts in Nursing
Approaches to Managing Conflict
Process Model of Conflict Management
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Chapter 5 The Ethical Responsibility of the Nurse Leader
Learning Objectives
Introduction
Key Concepts
Ethics
Challenges to Ethical Decision Making
Strategies for Enhancing Ethical Decision Making in Nursing Practice
The Role of Institutional Ethics Committees
The Employer–Employee Relationship
Relationships with Other Health Care Professionals
The Nurse–Patient Relationship
Case Study
Summary
Learner Exercises
References
Suggested Readings
Appendix
Unit 2 An Overview of Organizations and Management
Chapter 6 Organization and Management Theory
Learning Objectives
Introduction
Key Concepts
Overview: Organizational Dynamics
Classical Theory
Scientific Management
Administrative Management
The Bureaucratic Model
Contribution of Classical Theory
Modern Theory
Behavioral Science
General Systems/Social Systems Theory
Modern Systems Theory Models
Interactional Phenomena
Organizational Concepts
Organizational Chart
Organization Structure
Contingency Structure
Integrated Health Care System
Organizational Model
Organization and Management Link
Properties of an Organization
Process-Based Organization Design
Notes from a Guru of Management Theory
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Chapter 7 Overview of Nursing Management
Learning Objectives
Introduction
Key Concepts
Management Process
Levels of Management
Management Science
Management in Nursing
Evolution of Nursing’s Management Role
Objectives of Nursing Management
Management Functions
Planning
Organizing
Staffing
Directing
Coordinating
Controlling
Standards
Policies
Systems of Nursing Care Delivery
Case Method
Functional Method
Team Nursing
Restructuring Nursing Care Delivery Models
Job Design
System Redesign
Transition to Manager
Management Assessment Guide
Case Study
Summary
Putting It All Together
Learner Exercises
References
Chapter 8 Delegation: The Manager’s Tool
Learning Objectives
Introduction
Key Concepts
Delegation
Assignment of Work
Scope of Practice
Liability
Scalar Chain
Decentralization
The Purpose of Delegation
The Process of Delegation
Guidelines for Effective Delegation
Principles of Delegation
Barriers to Delegation
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Unit 3 Special Responsibilities of the Manager
Chapter 9 Maintaining Standards
Learning Objectives
Introduction
Key Concepts
The Climate for Nursing Practice
Professional Basis for Quality Assurance
Practice Framework
Legal Basis of Nursing
Ethical and Societal Concerns
Governmental Regulations
Risk Management
Model of Risk Management
Impact on Nursing Management
Case Study
Summary
Putting It All Together
Learner Exercises
References
Chapter 10 Motivation in the Work Setting
Learning Objectives
Introduction
Key Concepts
Definitions and Sources of Motivation
Theories of Motivation
Needs Theorists
Personality Type and Motivation
Motivation as Rational Decision Making
Organizational Climate and Motivation
Micromotivation and Macromotivation
Incentives
Motivational Problems
A Situational Approach
Issues Central to Nursing
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Chapter 11 Monitoring and Improving Performance
Learning Objectives
Introduction
Key Concepts
The Performance Appraisal System
Design of a Performance Appraisal System
Career Planning
Criteria for Nursing Standards
Active Participation in Performance Appraisal
Essential Elements
Philosophy, Mission, and Objectives
Well-Defined Purpose
Evaluation Tools That Produce Desired Information
Performance Appraisal Process
Planning for the Interview
Participating in the Evaluation Interview
Using Evaluation Results
Rewards
Obstacles to Performance Improvement
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Chapter 12 Legal Issues in the Workplace
Learning Objectives
Introduction
Key Concepts
Patient Safety and Quality Care Act of 2007
The Fair Labor Standard Act
Equal Employment Opportunity (EEO) Laws
Title VII of the Civil Rights Act of 1964 (Amended in 1972)
Civil Rights Act of 1991
Civil Rights Act, Amended 1993
Age Discrimination in Employment Act
Pregnancy Discrimination Act
Americans with Disabilities Act (ADA)
Immigration Reform and Control Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Occupational Safety and Health Act (OSHA)
Sexual Harassment: A Special Case of Discrimination
Hiring and Interviewing
Family and Medical Leave Act (FMLA) of 1993
Labor-Management Laws
Unions and Collective Bargaining
Strikes
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Chapter 13 Managing Change
Learning Objectives
Introduction
Key Concepts
A Theoretical Perspective
Expanded Conceptual Framework
Change and Stress
Expanded Rate and Scope of Change
Change Strategies
Planned Change Theory
Basis of Change in Nursing
External Forces
Internal Forces
The Change Process
Problem Identification
Gaining Support for Change
How Changes Are Made
Planned Change
Radical Intervention
Change Through Nonintervention
An Example of Differing Adaptations to Change
Stages of Change
Unfreezing
Moving
Refreezing
Change Agents
Characteristics of Change Agents
Responsibilities of Change Agents
Strategies for Change Agents
Response to Change
Resistance to Change
Evaluating Change
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Unit 4 Managing Resources
Chapter 14 Managing Resources: The Staff
Learning Objectives
Introduction
Key Concepts
Staffing
Process and Staffing Plan
Workload Measures: Productivity Index
Staffing Methodologies
Scheduling Patterns
Management’s Role: Planning the Staffing Program
Economic and Regulatory Issues
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Chapter 15 Managing Resources: Time
Learning Objectives
Introduction
Key Concepts
Time Management
Principles of Time Management
Communicating
Planning
Delegating
Prioritizing Goals
Time-Management Strategies
Time Analysis
Daily Planning
Crisis Control
Problem Analysis
Task Analysis
Time Control
Barriers to Effective Time Management
Habit
Work Expansion
Excessive Supervision
Underdelegation
Technology Invasion
Losing Sight of Objectives
Case Studies
Summary
Putting It All Together
Learner Exercises
Suggested Readings
References
Chapter 16 Managing Resources: The Budget
Learning Objectives
Introduction
Key Concepts
Managing Financial Resources
Financial Structure
The Budgeting Process
Assessing the Environment
Goals and Financial Projections
Related Budgeting Concepts
Accounting
Cost Accounting
Double-Entry Accounting
Long-Range Financial Plans
Types of Budgets
Preparation of the Budget
Step One: Review Past Performance
Step Two: Review the Organization’s Goals and Projections
Step Three: Review the Variance
Step Four: Actual Preparation of the Budget
Specific Responsibilities of the Nurse Manager
Monitoring the Budget
Case Studies
Summary
Putting It All Together
Learner Exercises
Suggested Readings
References
Chapter 17 Informatics in Nursing
Learning Objectives
Introduction
Key Concepts
Definition of Informatics
Computers
Components of Computers: Hardware and Software
Nursing Informatics
Significance of Nursing Informatics
Nursing Informatics: Special Applications
The Health Care Record
Computerized Patient Record
Informatics Systems
Challenge of Nursing Informatics
Ethical Considerations
The Internet: A Resource for Nursing
Future Directions
Case Studies
Summary
Putting It All Together
Learner Exercises
References
Index
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z