Instant download Test Bank for Organizational Behavior 14th Edition by Robbins pdf docx epub after payment.
Product details:
- ISBN-10 : 0136124011
- ISBN-13 : 978-0136124016
- Author: Stephen P. Robbins; Timothy Judge
A clear writing style, cutting-edge content, and compelling pedagogy.
Robbins/Judge provides the research you want, in the language you can understand. The fourteenth edition continues its tradition of making current, relevant research come alive for readers.
Table of contents:
Part 1 Understanding Yourself and Others
1 What Is Organizational Behavior?
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Learning Objectives
Management and Organizational Behavior
Organizational Behavior (OB) Defined
Effective versus Successful Managerial Activities
Complementing Intuition with Systematic Study
Big Data
Current Usage
New Trends
Limitations
Disciplines That Contribute to the OB Field
Psychology
Social Psychology
Sociology
Anthropology
There are Few Absolutes in OB
Challenges and Opportunities for OB
Continuing Globalization
Working with People from Different Cultures
Adapting to Differing Cultural and Regulatory Norms
Workforce Demographics
Workforce Diversity
Social Media
Employee Well-Being at Work
Positive Work Environment
Ethical Behavior
Coming Attractions: Developing An OB Model
Overview
Inputs
Processes
Outcomes
Attitudes and Stress
Task Performance
Organizational Citizenship Behavior (OCB)
Withdrawal Behavior
Group Cohesion
Group Functioning
Productivity
Survival
Summary
Implications for Managers
Multicultural Awareness Scale
2 Diversity in Organizations
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Learning Objectives
Diversity
Demographic Characteristics
Levels of Diversity
Discrimination
Stereotype Threat
Discrimination in the Workplace
Biographical Characteristics
Age
Age and Job Performance
Age and Job Satisfaction
Sex
Race and Ethnicity
Disabilities
Scope of Disabilities
Disabilities and Outcomes
Hidden Disabilities
Other Differentiating Characteristics
Religion
Sexual Orientation and Gender Identity
Sexual Orientation Laws
Organizational Policies on Sexual Orientation
Cultural Identity
Ability
Intellectual Abilities
Dimensions of Intellectual Ability
The Wonderlic Intellectual Ability Test
Intellectual Ability and Job Satisfaction
Physical Abilities
Implementing Diversity Management Strategies
Attracting, Selecting, Developing, and Retaining Diverse Employees
Diversity in Groups
Diversity Programs
Summary
Implications for Managers
Intercultural Sensitivity Scale
3 Attitudes and Job Satisfaction
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Learning Objectives
Attitudes
Attitudes and Behavior
Job Attitudes
Job Satisfaction and Job Involvement
Organizational Commitment
Perceived Organizational Support
Employee Engagement
Measuring Job Satisfaction
Approaches to Measurement
Measured Job Satisfaction Levels
What Causes Job Satisfaction?
Job Conditions
Personality
Pay
Corporate Social Responsibility (CSR)
Outcomes of Job Satisfaction
Job Performance
Organizational Citizenship Behavior (OCB)
Customer Satisfaction
Life Satisfaction
The Impact of Job Dissatisfaction
Counterproductive Work Behavior (CWB)
Absenteeism
Turnover
Understanding the Impact
Summary
Implications for Managers
Core Self-Evaluation (CSE) Scale
4 Emotions and Moods
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Learning Objectives
What are Emotions and Moods?
The Basic Emotions
Moral Emotions
The Basic Moods: Positive and Negative Affect
Experiencing Moods and Emotions
The Function of Emotions
Do Emotions Make Us Irrational?
Do Emotions Make Us Ethical?
Sources of Emotions and Moods
Personality
Time of Day
Day of the Week
Weather
Stress
Sleep
Exercise
Age
Sex
Emotional Labor
Controlling Emotional Displays
Emotional Dissonance and Mindfulness
Affective Events Theory
Emotional Intelligence
Emotion Regulation
Emotion Regulation Influences and Outcomes
Emotion Regulation Techniques
Ethics of Emotion Regulation
OB Applications of Emotions and Moods
Selection
Decision Making
Creativity
Motivation
Leadership
Customer Service
Job Attitudes
Deviant Workplace Behaviors
Safety and Injury at Work
Summary
Implications for Managers
Emotional Intelligence Assessment
5 Personality and Values
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Learning Objectives
Personality
What Is Personality?
Defining Personality
Assessing Personality
Measuring Results
Culture and Ratings
Self-Reports and Observer-Ratings
Personality Determinants
Personality Frameworks
The Myers-Briggs Type Indicator
The Big Five Personality Model
How Do the Big Five Traits Predict Behavior at Work?
Conscientiousness at Work
Emotional Stability at Work
Extraversion at Work
Openness at Work
Agreeableness at Work
The Dark Triad
Machiavellianism
Narcissism
Psychopathy
Other Traits
Other Personality Attributes Relevant to OB
Core Self-Evaluation (CSE)
Self-Monitoring
Proactive Personality
Personality and Situations
Situation Strength Theory
Components of Situation Strength
Organizational Situations
Trait Activation Theory
Values
Terminal versus Instrumental Values
Generational Values
Linking an Individual’S Personality and Values to the Workplace
Person–Job Fit
Person–Organization Fit
Other Dimensions of Fit
Cultural Values
Hofstede’s Framework
The GLOBE Framework
Comparison of Hofstede’s Framework and the GLOBE Framework
Summary
Implications for Managers
Personality Style Indicator
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