Working through Conflict Strategies for Relationships Groups and Organizations 7th Folger Test Bank

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Product details:

  • ISBN-10 ‏ : ‎ 0205860923
  • ISBN-13 ‏ : ‎ 978-0205860920
  • Author:  Joseph P. Folger;  Marshall Scott Poole

Updated in its 7th edition, Working Through Conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate key concepts and help students learn how to apply theory. The book’s emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.

Table of contents:

1. Communication and Conflict

2. The Inner Experience of Conflict

3. Conflict Interaction

4. Conflict Styles and Strategic Conflict Interaction

5. Power: The Architecture of Conflict

6. Face-Saving

7. Climate and Conflict Interaction

8. Managing Conflict

9. Third Party Intervention

10. Working Through Conflict

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